Job Description:

Medical Service Clerk
Location: Springfield, Missouri
Department: Psychiatry Clinics
Employment Type: Full-timeJob Summary:Join our compassionate team at Psychiatry Clinics as a Medical Service Clerk! We're seeking a highly organized and detail-oriented individual to provide administrative support to our medical providers and nursing teams. As a Medical Service Clerk, you'll play a vital role in ensuring seamless communication and operations within our department. If you're passionate about delivering exceptional patient care and working in a dynamic environment, we encourage you to apply!We're looking for someone with excellent communication skills, ability to work effectively in a team, and a strong commitment to providing outstanding support to our patients and staff.The Medical Service Clerk position offers…**All-Inclusive Employee Benefits Package** - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, generous paid time off, and more**Telemedicine** – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits**Employee Assistance Program** – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost**Career Advancement & Wage Growth** - Grow in your career with great opportunities for upward mobility and added income**Comprehensive Training** - Learn and develop skills with our robust on-the-job training**Workplace Culture** - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagementKey Responsibilities:Coordinate medical records requests from outside agencies, ensuring timely and accurate communication.Facilitate referrals for services outside the psychiatry department, maintaining seamless continuity of care.Generate daily reports to enhance communication between scheduling and clinical staff.Manage virtual care room schedules for psychiatry offices, ensuring efficient operations.Provide administrative support to the department, including clerical duties, mail distribution, and scheduling virtual meetings.Maintain confidentiality and adhere to HIPAA guidelines when handling sensitive patient information.Participate in required meetings, contributing to the department's growth and development.Education, Experience, and/or Credential Qualifications:High school diploma or GED required; experience in an office setting preferred.Additional Qualifications:Ability to read and interpret documents, write routine reports, and communicate effectively with various stakeholders.Basic math skills, including addition, subtraction, multiplication, and division.Ability to apply common sense and deal with problems in standardized situations.Excellent communication and interpersonal skills, with the ability to establish effective relationships via telephone and personal contacts.Current driver's license, acceptable driving record, and current auto insurance.Physical Requirements:Sedentary work, exerting up to 10 pounds of force occasionally, with repetitive movements of hands, fingers, and arms for typing and writing.Sitting for most of the time, with brief periods of walking or standing.Brightli is on a Mission:At Brightli, we're dedicated to changing and saving lives. Join our team and be part of a compassionate and collaborative environment that values your contributions. Apply now to make a difference!Keywords: Medical Service Clerk, Psychiatry Clinics, Administrative Support, Patient Care, Healthcare Administration.



Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.





Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expressions, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.