1. The Opportunity:

We are looking for Medical Service provider network and services Specialist to support Claims Manager to build and maintain medical providers/partners networks. In addition, you contribute as Subject Matter Expert in projects relating to enhance healthcare services. You shall work with dynamic, professional, and strong core values organization.

2. Responsibility:

Supporting Manager to build and maintain excellent relationship with medical providers/partners networks, managing medical providers networks to provide excellent and effective service to customers in healthcare;

Supporting Manager to expand medical service providers network continuously aiming to make medical service providers become one of key competitive services for claims and to support MVL’s strategies;

Supporting Manager to provide training courses/workshops with medical providers/partners network for excellent healthcare services;

Contribution as Subject Matter Expert in projects relating to enhance healthcare services;

Collaboration with cross departments/functions to smoothly solve all claims-related issues and reach claims objectives;

Duties to support Department targets and Company objectives as and when assigned by Team leader/Line Manager

3.  How will you create impact? 

This role reports to Head of Health Claims. You are Medical Service provider network and services Specialist to build and maintain medical providers/partners networks as well as to join as a Subject Matter Expert in health projects.

4. What motivates you?

You obsess about customers, listen, engage, and act for their benefit.

You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

You thrive in teams and enjoy getting things done together.

You take ownership and build solutions, focusing on what matters.

You do what is right, work with integrity and speak up.

You share your humanity, helping us build a diverse and inclusive work environment for everyone.

5. What are we looking for?

Education: University or College degree in economics or equivalent, preferably in insurance field. English intermediate is preferred.

Minimum 2 years of healthcare insurance/services, medical service providers/partners development experiences.

Having good relationship with medical service providers/ partners is a plus.

Having Microsoft office, teamwork, negotiation and communication skills.

Being proactive, enthusiasm, hardworking, collaborative and honest.

Being able to work under high pressure.

Good attitude and respect colleagues.

6. What can we offer you?

A competitive salary and benefits packages.

A focus on growing your career path with us.

Flexible work policies and strong work-life balance.

Professional development opportunities.

Values-first culture: We lead with our Values every day and bring them to life together.

Boundless opportunity: We create opportunities to learn and grow at every stage of your career.

Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship: We build a business that benefits

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement