Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.  

1. Job responsibilities include those listed in competency document.

2. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in

accordance with our Service Excellence Standards and Core Values.

3. Must be flexible, punctual, and willing to learn in the emergency department environment.

4. Directs visitors, answers telephone, relays messages, runs errands as necessary for unit to run smoothly.

5. Demonstrates proper telephone etiquette.

6. Performs clerical duties in admitting, transferring and discharging. Transcribes physicians orders appropriately

7. Is proficient in the use and maintenance of equipment and supplies on the assigned unit such as computer, call light system,

telephone, copier, and fax machine.

8. Demonstrates ability to answer physician’s pages and relay the messages promptly; also the ability to screen calls tactfully.

9. Demonstrates proficiency in ordering office/lab supplies and having adequate supplies on hand.

10. Assists nurses in obtaining data for assessment as well as assisting the nurse to provide care.

11. Acts as a liaison between nurse, patient, patient’s family, physicians and others as indicated. Promotes patient satisfaction.

Informs charge nurse of unit activity, personnel concerns.

12. Demonstrates knowledge reference to patient safety, security procedures, Haz/Mat response, life safety, utility systems and

operation of equipment.

13. Demonstrates knowledge of infection control to include PPE, cleaning of patient areas and equipment.

14. Follows policies and procedures of the hospital; demonstrates knowledge of HIPPA; practices patient confidentiality and uses

complete discretion when discussing patient matters.

15. Demonstrates safe and effective use of ED equipment including, but not limited to: obtaining vital signs, placing patient on

bedside monitors, obtaining EKGs, assisting with splint application, lab/specimen collections; and recognizes abnormalities

which require immediate notification of an RN/MD.

16. Transports patients to other departments via stretcher or wheelchair, completing handoff communication.

17. Supports the operation of the department by performing tasks associated with general unit organization and orderliness.

18. Is accountable for cost effective quality patient care and assists other personnel in containing cost.

19. Contributes to and assists unit personnel in Performance Improvement activities.

20. Functions effectively in a wide range of crisis situations and in an atmosphere of stress and tension; handles personal and

professional frustrations appropriately.

21. Demonstrates an alert, sensitive and supportive attitude and responds with empathy and positive interpersonal skills.

22. Assumes personal responsibility for professional development and continuing education. Willingly participates in continuing

education programs when requested.

23. Demonstrates an alert, sensitive and supportive attitude; Always responds to coworkers in a helpful manner, is pleasant and

tactful.

24. Demonstrates a time conscious awareness and consistently strives to use time effectively. Demonstrates an ability to set

appropriate priorities and is prompt in completing assigned tasks.

25. Adheres to the hospital’s absence and tardiness policy; is punctual; provides proper notification/advance notice for absences;

is willing to adjust personal schedule to complete workload or special assignments when requested.

26. Performs other duties within scope of practice as assigned.

Job Requirements

Qualifications/Training:

· Must be familiar with medical terminology, and practices and must be able to record information accurately

· Previous experience in patient care

Licenses/Certifications/Registrations/Education:

· HS diploma preferred/GED from an accredited school or successful completion of WIN Testing or completion of

McLeod approved Transition to Work Program

· BLS certification