Summary

The Part D Stars Business Analytics Senior Advisor will be responsible for leading the analytics strategy for Cigna Healthcare within the Medicare Stars program with a focus on Part D measures.  This position is located within the Medicare Stars Analytics team, who’s function is to provide operational and analytical support to internal and external partners to improve Cigna’s Medicare Star Ratings.  The Business Analytics Senior Advisor will lead development of data analyses utilizing pharmacy claims, clinical outcomes, and Stars quality measures to make recommendations based on relevant findings. The Business Analytics Senior Advisor will interface across multiple business areas, including, but not limited to pharmacy, clinical, customer experience, product development and operations as needed.

The person chosen for this role will be leading the development of technical and analytical enhancements to further improve Cigna’s Medicare Part D Star ratings. This role will be responsible for designing and developing advanced Stars reporting and dashboards related to the Medicare Stars program focused on Part D clinical, administrative, and customer experience measures.  These reports will be utilized by business partners and Stars leadership in making critical business decisions related to enhancements to existing programs, development of new pilots and initiatives, and other opportunities to maximize Part D Stars affordability and enterprise value. The ideal candidate will have a strong strategic mindset for driving Part D quality and a passion for healthcare analytics.

Responsibilities

Lead the development of reports and dashboards using self-service technologies like SQL Server Reporting Services (SSRS), PowerBI, Tabeau, or other similar platforms to classify, quantify, and/or forecast Stars metrics to enable business partners to make sound business decisions related to Part D intervention strategies

Extract and manipulate large healthcare data using data analytics tools such as Databricks, SAS, SQL, R, Python, Teradata, etc.

Identify, analyze and interpret Part D Stars trends or patterns in data sets through descriptive and advanced statistics

Develop actionable insights and present results to non-technical business partners and stakeholders to drive the decision-making process

Develop methods for improving internal techniques and processes with expertise in creating highly effective, visual graphics that tell complex stories in formats that can be easily conveyed to leadership and executive clients 

Work collaboratively and partner with departments across the organization to ensure deliverables are accomplished

Act as a mentor and escalation point for other team analysts on problem solving and providing feedback and guidance on best practices

Qualifications

At least eight years of professional experience in healthcare analytics or a related discipline

Minimum Bachelor’s Degree in a field related to analytics, data science, statistics, or another related field (or 10+ years relevant work experience)

Expert knowledge of the CMS Part D Star Rating System, including Pharmacy, Administrative, and CAHPS Measures

Extensive knowledge of and experience working with pharmacy claims data, customer eligibility data, and customer experience/self-report data.

Deep understanding of advanced analytics tools and languages to analyze large data sets, including:

SQL query development and programming, Tableau and Python – Required

Teradata and Databricks – Preferred

Ability to understand business operations requirements and translate them into technical applications

Excellent oral and written communications skills with a proven ability to communicate complex concepts to stakeholders at all levels of the organization

Excellent interpersonal and customer service skills and proven ability to perform in a matrix environment

Strong leadership and project management skill

Ability to work autonomously and deal with ambiguity

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 109,100 - 181,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.