Passionate about technical, industrial and business interactions, strong collaboration and leadership skills, enabler to bring voice of customer and quality mindset at the heart of squads and league. If you identify with these qualities? Then the offer and project quality leader is for you
Mission is to lead Quality and Customer Satisfaction within Basic Metering league (210 M€ business) on offers and projects such as brandlabelling meter offers, optimum entry redesign and medium ranges.
As coach and quality expert, participate to the Definition of Done to reach Customer promises
Manage risks / mitigation plan
Support PO to capture Customer needs and CTQ
Establish validated project quality goal and lead its execution. Synthesis on lessons learned
Support Design & Industrialization to reach Robustness & Reliability goals (i.e. Design FMEA, Process FMEA, PPAP, Risk Priority Number scoring, Verification & Validation definition) and deploy full DfSR (Design for Safety and Reliability) methodology via OLM process
Problem solving (Issue to Prevention) wit Root Cause Analysis. Lead corrective and preventive action prioritized in the backlog
Support Front Offices and lead cross-functional teams to resolve customer issue
Define offer / roadmap quality targets and manage improvement plans. coordinate with R&D, plants, front offices and partners