Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Our Global Meetings & Events (M&E) team focuses on creating safe and inspiring environments that bring people together to enable deep connections, accelerate capability building, and create global impact. The group partners closely with senior leaders, functional and regional event teams, and individual meeting planners across the company to enhance overall event experience while creating efficiencies and scale, and lowering risk for all meeting formats (in-person, virtual, & hybrid).

 

Under the direction of the Meetings & Events Management Senior Director, the Meetings & Event Program Manager will provide operational expertise and day-of management for medium to large-scale programs, accommodating 400 to 3000+ attendees, across all meeting formats including in-person, virtual, and hybrid events, potentially including the bi-annual BCG Worldwide Officer Meeting (WWOM). The role involves building and growing relationships with internal stakeholders, acting as a thought partner in innovation, and driving operational excellence. The Meetings & Events Program Manager will collaborate across multiple functions within BCG to ensure compliance with financial, risk, and legal requirements, ensuring seamless execution and high-quality outcomes for each event.

 

The incumbent in this role will:

Lead and manage a team of internal and external BCG resources, effectively deploying and guiding them to produce high-value, cost-effective, high-visibility, regional and global events, encompassing all logistics, contract negotiations, vendor arrangements, budget and team management, and on-site support.Select and manage partners, preferably from the M&E approved suppliers list, overseeing outsourced elements such as DMCs, production companies, and freelancers, and engaging relevant BCG functional experts, including Safety & Security, Travel, Design Studios, and Meeting & Events when additional expertise is needed.Engage with senior leaders and steering committee members to ensure their goals and objectives are met while serving as the primary contact for internal clients' event needs, providing strategic thought partnership, operational expertise, and management experience for high-value, high-visibility events across all meeting formats (in-person, virtual, hybrid).Approach problems in a structured way, proactively identifying solutions and understanding their impact, bringing innovation and creativity to service delivery, always keeping an eye on efficiencies needed within the team. Document learnings and improvements for future events.Play a critical role in fostering a culture of collaboration, continuous learning, and analytical insight within the M&E team, leading by example and promote a customer-centric approach, combining hands-on delivery with effective team deployment.

What You'll Bring

Bachelor’s Degree or equivalent in Business, Hospitality, Events, or a related field, and/or 6-8+ years of related experience in event management, preferably in a corporate environmentProven experience in people management, with a high value placed on distributed global team managementExceptional organizational skills with the ability to multi-task and manage competing priorities effectively in a fast-paced environmentStrong attention to detail, flexibility, and a commitment to being an active team playerExcellent time management skills, with a proven ability to meet deadlinesHighly responsive customer service orientation, with outstanding communication skills, both verbal and writtenFlexibility, as this job may require significant global travel (approx. 60 days traveling during the year). Programs may require higher peak hours over long durations at times

 

Technical and functional skills

Deep technical, functional, and role-specific expertise across meeting and event services, including but not limited to space planning, accommodations, food and beverage, production, and incentive programsClear focus on what matters most, excelling in project managementCreative problem-solving abilities, using critical thinking and analysis to resolve issues while maintaining a focus on the big pictureStrong interpersonal and relationship-building skills with both internal and external stakeholders and collaborate effectively across functionsExcellent communication skills, both verbal and written, and are an active listener and effective influencer at all organizational levels, including senior management

 

Work management and work environment

Customer-centric and service-oriented mindset, focusing on creating customer value, loyalty, and trustStrong sense of accountability and resourcefulness in identifying and implementing continuous process improvementsDemonstrated ability to efficiently multitask, prioritizing and managing multiple projects with realistic yet ambitious deadlinesFirm belief in the value of transparency and open feedback, striving to unlock the potential of those around youDemonstrated experience excelling in fast-paced environments, maintaining composure and pragmatism in stressful situationsBroad experience working comfortably independently, navigating ambiguity, and collaborating effectively with a virtual team in a rapidly changing, global environmentEstablished comfort using data-driven approaches to inform problem-solvingStrong proficiency working with a range of digital tools and apps, including Trello, Slack, Zoom, and Cvent

Who You'll Work With

You will report to the Meetings & Events Management Senior Director and will work in close partnership with our full Meeting & Events team, as well as senior functional and regional leaders.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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