You will work independently and as part of a project team, working on assigned program components from conception to execution. We are looking for highly organized, detail-oriented individuals, who are flexible, can thrive in a fast-paced environment and handle multiple projects with tight deadlines. This role requires a high level of initiative, self-motivation, flexibility, creativity, and collaboration to be able to assist in the development, planning and execution of successful meetings and events. Great customer service is a requirement *Main Responsibilities:* * *Sourcing* o Actively assist in determining appropriate geographical location and properties to research and present to clients based on budget and other specifications. o Increase destination knowledge through contact with suppliers to create availability reports o Use Cvent for sending RFPs (Request for Proposal) to properties to assist with venue sourcing * *Attendee Management* o Actively assist in managing both the registration and reporting process for attendees on various programs * * Logistics Planning* o Contribute to the end-to-end planning process including but not limited to menu planning, activity coordination, for events and rooming list management o With supervision, actively participate in elements of program planning and delivery to on-site team * *Data entry and management* o Manages and updates data in Meetingbox, Cvent and other systems as required o Manages transparency reporting for assigned meetings including entering required information in nominated tool, within required deadlines * *Perform other duties as assigned.* * Experience & education o Administration o Data management and quality o Meeting/event management experience, hospitality industry or customer service experience preferred * Languages o Effective communication in English preferred * Knowledge, skills and abilities (KSAs) o Good knowledge of Microsoft Office products (Excel, PowerPoint, Word) o Excellent verbal/ written communication skills internally and externally. o Good critical thinking and problem-solving skills o Proven customer service skills o Strong attention to detail, organizational, planning and multi-tasking skills o Ability to remain calm in fast paced, stressful situations o Ability to work well as a team player and be self-motivated o *Belonging to “Categorie Protette” (L. 68/99)*** **Job:** **Administrative Services* **Organization:** **Customer_Meetings & Events* **Title:** *Meetings & Events Administrative Assistant - Categorie Protette (Categorie Protetta L.68/99)* **Location:** *Florence* **Requisition ID:** *2500003Z*