Member Experience Specialist (part-time)
HealthFitness
HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.
**About the role**
Walmart Family Whole Health & Fitness, managed by HealthFitness, is looking for a part-time, **Membership Sales Representative** to join our team in Bentonville, AR . In this role you will drive new membership sales and membership retention through excellent customer service, relationship building and continued process improvement. The ideal candidate is self-driven, well-organized and possesses excellent communication skills.
Responsible for driving new membership sales and retention through excellent customer service, relationship building and continued process improvement.
**Key Accountabilities:**
+ Provide exceptional customer service to prospective and existing members via face-to-face service, phone, text, and email communication.
+ Meet and exceed sales goals as set by the Membership Sales Director and General Manager.
+ Participate in monthly team sales calls to share best practices, improve processes, and develop sales skills.
+ Conduct tours of the facility and assist members with account changes and requests.
+ Other duties as assigned.
**Minimum Requirements**
+ A passion for helping people live healthier lives.
+ Ability to be a team player and work well with others.
+ High School Diploma or GED.
+ Ability to navigate electronic onboarding and timecard systems required.
+ Basic computer skills (word, excel, etc.).
+ Sales experience is a plus, but not required.
+ Adult and pediatric CPR/AED and First Aid certification from American Heart Association, American Red Cross, National Safety Council, or American Safety & Health Institute required prior to start date.
Compensation: $15 - $17/hour. Pay is dependent on experience and qualifications.
Brand: HealthFitness
HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.
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