**Do you have experience within the banking/financial industry? Are you seeking a team environment? If so, Alaant Workforce Solutions has an opportunity with a top financial services team in the Capital Region!** **Hours and Benefits for the** **Member Relations Associate:** + $52,000 to $54,000 a year + Additional $25/day income incentive + Monday- Friday on-site + 10:15am to 6:45pm + Fully Funded Medical Benefits through BCBS, Dental & Vision Insurance and up to 4% Employer 401(k) match + 19 PTO Days accrued in 1 st year, plus 11 paid holidays **Responsibilities for the Member Relations Associate:** + Determine, analyze and solve problems related to financial products + Provide technical assistance within member portal + Escalating issues via tickets, when required + Process member transactions + Provide exceptional service and value to Members **Requirements for the Member Relations Associate:** + Two-year degree or equivalent professional experience + Credit union, banking, financial institution and/or call center experience preferred + High attention to detail, with the ability to multi-task + Proficient in Microsoft Office, including Outlook **For more details on this role contact:** **Alex Cosmer (he/him), Sr. Talent Acquisition Manager, alex.cosmer@alaant.com or (518) 689-0714** _Alaant Workforce Solutions wants all interested applicants to know we hire a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion and equal opportunity policies._ _This is an immediate opportunity. The interview process will be comprised of a combination of virtual and onsite meetings/interviews._ **Connect with us on** LinkedIn (https://www.linkedin.com/company/alaant-workforce-solutions/) **,** Facebook (https://www.facebook.com/AlaantWorkforceSolutions/) **,** Twitter (https://twitter.com/AlaantWFS) **,** Instagram (https://www.instagram.com/alaantworkforcesolutions/) **,** TikTok (https://www.tiktok.com/@alaant\_wfs) **, &** Glassdoor (https://www.glassdoor.com/Overview/Working-at-Alaant-Workforce-Solutions-EI\_IE2285064.11,37.htm) **At Alaant we believe in People First! We Care. We Listen & We Support.** **www.alaant.com**