OHSU is proud to be designated a Magnet hospital by the American Nurses Credentialing Center. Just 9 percent of U.S. healthcare organizations hold this designation. We pride ourselves in not only serving our community with the highest of accolades but also pushing a multifaceted mission that strives for excellence within the OHSU Culture.
OHSU is hiring! We offer a variety of benefits on top of joining a thriving organization:
Medical, dental and vision coverage at low or no cost to employeesCovered 100% for full-time employees and 88% for dependentsSeveral retirement plans to choose from! – Oregon Public Service Retirement Plan and University Pension Plan, voluntary savings plans (403b, 401a and 457b) Up to 200 hours (equal to 25 full days) a year of paid time off 96 hours of sick leave a year (prorated for part-time employees) Commuter subsidiesTuition reimbursement Access to group life insurance, disability insurance and other supplemental benefitsAnnual RaisesEmployee discounts to local and major businessesChildcare service discountsEmployee Resource GroupsGrowth/Development OpportunitiesWe want you, apply and work with us today! https://www.ohsu.edu/
At March Wellness & Fitness Center we address the many dimensions of wellness – physical, emotional, intellectual, spiritual, financial, social and creative – that when combined make each of us unique. At march, members and health practitioners work together to develop a wellness program that draws on a variety of approaches, traditional and novel, to meet an individual's health needs.
The role of a Member Service Associate executes daily center activities including: customer service tasks, enrollment and providing information for members and the public.
Function/Duties of Position Greet member by name, answer phone calls, operate POS, follow all SOP’s, knowledge and use of membership software, update center information and schedule appointments. Provide information and registration for membership, programs, events and classes. Execute superior customer service.Demonstrate knowledge, ability and implementation of all policies and procedure related to the Front Desk operations. Maintain a safe and clean environment.Other duties and special projects as assigned.Respond to all emergencies Required Qualifications Public contact training or experience which included exchange of information, goods or money.Experience answering questions and providing information.Experience delivering superior continuous quality and facilitating high member satisfaction.Exceptional customer service skills.Ability to multitask in a fast-paced environment.Ability to work independently, be flexible and meet deadlines.Outstanding people skills.Ability to project and promote a healthy image.Great communicator with the ability to communicate to member and staff in a courteous, friendly and professional manner.Strong organizational skills.Proficiency with MS Word, Excel and Outlook.BLS HeartCode or CPR/AED certificationCompliance with Code of Conduct, Respect in the workplace and Applicable policies, procedures and agreements related to position, department or OHSU as a whole
Must be able to perform the essential functions of the position with or without accommodation
Preferred Qualifications High School diploma.One year of experience in public contact (such as public service representative, salesperson or receptionist)Prior experience in an upscale environment. Demonstrated success in member/customer satisfaction.Computer skills in Microsoft office applications, database and point of sale. Additional DetailsPay Range: $20.57 - $27.43 per hour (Commensurate with qualifications, experience and internal equity)