Lathrup Village, MI, 48076, USA
1 day ago
Member Services Representative
Member Service Associate Lathrup Village ( 18.00 / 19.00 USD/hour) (Paid Training) Highlights of the job: · Industry: Customer Support · Employment Type: Direct Placement · Training – M-F 8 am to 5 pm. 3 weeks Need to be available for 8-9p to receive 8 hr shift. Be willing to work one weekend day . Benefits of this role: · Opportunity for growth · Helpful and supportive leadership and executives A Day in the Role: · Answer an average of 80-100 calls per day by addressing members inquiries, solving problems and providing new product information. · Answer member's telephone calls promptly and in an appropriate manner. · Answer inquiries on banking products including checking, savings, loans and lines of credit. · Document all customer inquiries and comments thoroughly and quickly. · Maintain good business relations with members, courteously and promptly resolving member problems or questions, and effectively assisting with a member account problem. Requirements: · High school diploma · Good speaking voice · Minimum 2 years of customer service of relevant work experience (data entry, bookkeeping, etc.) · Ability to read and correct grammar/English-speaking Next Steps: TEK systems recruiting team will reach out to you to discuss next steps in 10 business days. Pay and Benefits The pay range for this position is $33280.00 - $39520.00/yr. Our client offers a modern, thoughtfully designed workplace that prioritizes employee comfort and well-being. On-site Café 26 with high-quality, subsidized meals for team membersBrand-new bowling center available for employees and their familiesAnnual bowling leagues for team-building and friendly competitionComplimentary concierge service to assist with personal and professional tasksFree, state-of-the-art fitness center equipped with exercise machines, showers, and locker roomsWellness initiatives & events throughout the year to promote a healthy lifestyleCompetitive pay with potential for performance-based increases and incentivesLow-cost medical, dental, and vision insurance, plus employer-paid life and disability coverage401(k) match for retirement savingsTuition reimbursement for undergraduate and graduate degree programsLoan discounts for select secured and unsecured loans and mortgagesOpportunities for career growth, profit-sharing, and advancement based on performance Workplace Type This is a fully onsite position in Lathrup Village,MI. Application Deadline This position is anticipated to close on Feb 28, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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