At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Member Technical - Production Support (Java, SQL) - Bangalore - Hybrid

Broadridge, a global fintech leader with $9 billion in revenues, helps clients get ahead of today’s challenges to capitalize on communications, technology, data, and analytics solutions that help transform their businesses.

The world’s leading companies and financial institutions recognize us as an invaluable partner. We handle millions of trades a day involving trillions of dollars, deliver essential communications for over 5,000 brands and manage shareholder voting in 90 countries.

BU (Business Unit) –

GTO - Global Technology and Operations

Global Technology and Operations (GTO) is a leading provider of trade processing technology and managed services for financial services firms. GTO is comprised of a portfolio of solutions serving the Capital Markets, Asset Management and Wealth segments that automate the securities transaction lifecycle of equity, mutual fund, fixed income, foreign exchange and exchange traded derivatives. Our solutions provide automated straight-through-processing operations and enable buy- and sell-side financial institutions to efficiently and cost-effectively consolidate their books and records, gather and service assets under management, focus on their core businesses, and manage risk. We offer advanced solutions to meet our clients’ needs for Front-, Middle-, and Back-Office capabilities.

Roles & Responsibilities:

Provides post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance. Responds to customer questions regarding operation and malfunctions. Advises customers on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction.Performs technical work, often in support of professional rolesRequires vocational training or the equivalent experiencePerforms duties according to established proceduresApplies experience and skills to complete assigned work within our area of expertiseRecognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods
 

Requirements / Qualifications

Good knowledge of any one Programming languages (C, C++,Java) and DatabasesStrong Communication and Interpersonal skillsWillingness to work in rotating shifts including late night hoursWilling to work in support organizationAbility to handle multiple tasks and zeal to learn and grow

Nice to have:

Knowledge on AWS (Amazon Web Services)

Shift Timings:

Rotational Shift

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.