About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.

Four Seasons Resort Orlando at Walt Disney World 

Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.  

 

Join our AAA Five Diamond property in Central Florida! 

 

The Opportunity: 

Membership Coordinator

  

Who We Look For: 

We are looking for an individual who can provide support to the Director of Membership. 

 

Responsibilities: 

Assist with all membership office sales efforts, including responding to general inquiries and client requests. 

Liaise with members and staff on a regular basis 

Assist members in the absence of the Membership team 

Coordinate and assist with member events.  

Communication w/ resort re: membership events & new members  

Housekeeping/Clubhouse Communications (about member areas/needs)   

Building Maintenance & Repairs; Hotsos Requests   

Birchstreet Ordering for the department  

Record Keeping (Applications, credit card auth., agreements, etc.)   

CRM data input/management  

Assist members with Pool, Restaurant, Spa, Hotel & tee time reservations  

The creation of announcements & invites to be sent to members  

As directed by the Director of Memberships, assist with member billing disputes & questions  

Membership Cards (Create and distribute)  

Coordinate with membership billing the establishment of new member accounts and designated monthly dues payments  

Send new member announcements to the resort and update membership directories  

Assist with requests from department leaders 

 

 

Minimum Qualifications: 

Previous administrative, luxury hotel, or related experience is strongly preferred.  

Knowledge of systems is preferred. 

Sales and/or event coordinating experience is a plus. 

Proficient in computer skills (including Windows and Microsoft Suite) necessary to complete any correspondence such as proposals, letters, and office communications. 

Excellent telephone manner and ability to communicate with clients and all levels of management. 

Ability to work effectively under pressure and handle several projects/deadlines. 

Strong organizational and self-guided multi-tasking skills. 

A sincere willingness to provide service to residents, guests, and peers. 

Good organizational skills, with the ability to work independently. 

Ability to function well under pressure, set priorities and adjust to changing conditions. 

High work ethic, with a sense of responsibility for the role filled within our team. 

 

A successful candidate will have a flexible schedule, ability to work weekends and holidays. Must be fluent in English and possess legal work authorization in the United States. 

 

Comprehensive Benefits: 

Energizing Employee Culture where you are encouraged to be your true self!   

Comprehensive learning and development programs to help you master your craft.   

Inclusive and diverse employee engagement events all year-round.   

Exclusive discount and travel programs with Four Seasons  

Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)   

And so much more! 

 

Four Seasons Hotels & Resorts, Employer of Choice 

 “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture.  It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts  

  

We look forward to receiving your application!  

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf