Work whereevery momentmattersEvery day over Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkRushford Center one of Connecticutrsquos leading providers of addiction and mental health services is nationally recognized for delivering outstanding prevention treatment and recovery programs We offer a wide range of programs including Acute Care and Evaluation Residential Addiction Treatment Individual Group Family Therapy Intensive Outpatient programs and Community Support Programs Through the passion of our specialists we continue to treat every patient with care compassion and respect while providing affordable and accessible servicesJob SummaryProvides direct care to clients in Respite and in the Crisis area and answers hour hotline under direct supervision in support of the overall mission of the Crisis Stabilization ProgramKey ResponsibilitesAnswers hotline calls and assists callers in resolving crises ensuring safety and addressing needs for treatment Completes appropriate hotline and respite documentation according to regulatory requirements of licensing and third party agencies by the end of shift in a manner that allows for follow upAccompanies crisis clinicians on mobile callsIdentifies needs and provides direct client care and case management activities to assist in achieving established client outcomes Participates in team assessment of clients and contributes to the development of a Comprehensive Treatment PlanObserves clients in crisis and respite and communicates relevant information to crisis and outpatient clinicians Documents clientfamily responses as well as collateral contacts Identifies changes and contributes suggestions to treatment planning Provides interventions as determined by the Treatment PlanImplements behavior management plans as established for individual clients when plan is required Monitors ADLs of respite clients and provides planning if assistance or encouragement is needed in these areasAssist with the training and orientation of other Mental Health Counselors and Crisis AssistantsObserves respite clients in self administration of medicationsParticipates in maintenance of respite by orderingstockingpurchasing various supplies keeping the CSP area clean making phone calls to obtain coverage for call outs processing paperwork and participating in Quality AssurancePerforms other duties as assigned by the Clinical Coordinator Program Manager or ClinicianWork whereevery momentmattersEvery day over Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkRushford Center one of Connecticutrsquos leading providers of addiction and mental health services is nationally recognized for delivering outstanding prevention treatment and recovery programs We offer a wide range of programs including Acute Care and Evaluation Residential Addiction Treatment Individual Group Family Therapy Intensive Outpatient programs and Community Support Programs Through the passion of our specialists we continue to treat every patient with care compassion and respect while providing affordable and accessible servicesJob SummaryProvides direct care to clients in Respite and in the Crisis area and answers hour hotline under direct supervision in support of the overall mission of the Crisis Stabilization ProgramKey ResponsibilitesAnswers hotline calls and assists callers in resolving crises ensuring safety and addressing needs for treatment Completes appropriate hotline and respite documentation according to regulatory requirements of licensing and third party agencies by the end of shift in a manner that allows for follow upAccompanies crisis clinicians on mobile callsIdentifies needs and provides direct client care and case management activities to assist in achieving established client outcomes Participates in team assessment of clients and contributes to the development of a Comprehensive Treatment PlanObserves clients in crisis and respite and communicates relevant information to crisis and outpatient clinicians Documents clientfamily responses as well as collateral contacts Identifies changes and contributes suggestions to treatment planning Provides interventions as determined by the Treatment PlanImplements behavior management plans as established for individual clients when plan is required Monitors ADLs of respite clients and provides planning if assistance or encouragement is needed in these areasAssist with the training and orientation of other Mental Health Counselors and Crisis AssistantsObserves respite clients in self administration of medicationsParticipates in maintenance of respite by orderingstockingpurchasing various supplies keeping the CSP area clean making phone calls to obtain coverage for call outs processing paperwork and participating in Quality AssurancePerforms other duties as assigned by the Clinical Coordinator Program Manager or ClinicianQualificationsBachelors Degree in related field preferably Human ServicesPrevious experience working with age specific patient population in either a mental health or other related setting eg social services camp and school preferredPrevious experience working with emotionally disturbed patients strongly preferredValid CT drivers license in good standing May require a public service license for some positions in order to transport patientsBasic keyboarding skillsAs a Hartford HealthCare entity Rushford provides eligible employees with an extensive benefits package consisting ofMedical and dental benefitsk plan with employer matchGenerous paid time off with accrual starting on the date of hire including sevenpaid holidaysAdditional voluntary benefits as well as employee discount programs With locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentQualificationsBachelors Degree in related field preferably Human ServicesPrevious experience working with age specific patient population in either a mental health or other related setting eg social services camp and school preferredPrevious experience working with emotionally disturbed patients strongly preferredValid CT drivers license in good standing May require a public service license for some positions in order to transport patientsBasic keyboarding skillsAs a Hartford HealthCare entity Rushford provides eligible employees with an extensive benefits package consisting ofMedical and dental benefitsk plan with employer matchGenerous paid time off with accrual starting on the date of hire including sevenpaid holidaysAdditional voluntary benefits as well as employee discount programs With locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment