Mental Health Department Assistant - Fulltime, Days

Bring your passion to Texas Health so we are Better + Together!

Work location: Texas Health Plano (Frisco) - 6110 West Parker Road, Plano, Texas 75093

Work hours: Fulltime; Days, Mon - Fri 10:30 am – 7:00 pm

Behavioral Health Highlights:

·             Multidisciplinary team in a diverse work environment

·             Collaborative work environment

·             Great team

·             Robust Unit Based Council (UBC) and very engaged leadership team

·             Fast Paced, 48 bed inpatient Adult and Adolescent Behavioral Health Units

Here’s What You Need

·         High school diploma or equivalent required

·         One year office experience preferred

·         ACPI - Advanced Crisis Prevention Intervention Training maintained annually 30 days required 

·         BCLS - Basic Cardiac Life Support prior to providing independent patient care and maintained quarterly required

What You Will Do 

·         Responsible for supplies management, purchasing, mail distribution, filing correspondence or documents, faxing, copying, and telephone management with timely follow-up activities. Seeks appropriate resources for resolution. Performs data entry into databases and/or time and labor.  

·         Greets and acknowledges walk in customers immediately. Provides appropriate and adequate resolution to meet customer service expectations. Promptly notifies others of quest arrivals.  

·         Responsible for maintaining various department schedules, mail or visitor logs, or mailing lists. Provides additional administrative or clerical assistance for events or projects.  

·         Uses various word processing software applications e.g. Microsoft Word, Excel, Outlook to manage calendars, schedule meetings, process forms, produce standard reports and correspondence. May use specialty software applications specific to department. Produces various receipts or forms as directed by management.  

·         May provide various administrative clinic services e.g. charge capture, admissions, scheduling, insurance verification, and payment receipts if located in clinical area. 

·         Other duties as assigned.

Additional perks of being a Texas Health Employee:

·         Benefits include 401k, PTO, Medical, Dental, Paid Parental Leave, Flex Spending, Tuition Reimbursement, Student Loan Forgiveness as well as several other benefits.

·         Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

·         Strong Unit Based Council (UBC).

·         A supportive, team environment with outstanding opportunities for growth.

Learn more about our culture, benefits, and recent awards!

Since 1991, Texas Health Plano has served the communities of Plano, Frisco, Carrollton, Addison, Richardson and McKinney. We’re a 386-bed, full-service hospital serving North Texas with incredible care and amazing people. 

We specialize in emergency medicine and trauma, cardiology, neurosurgery and spine, advanced orthopedics, women’s services, adult and adolescent behavioral health, an adult intensive care unit and state of the art and technologically advanced surgical services. Plus, we’re a Level II Trauma Facility, the only health care facility in Collin County to have achieved both the Level IV NICU and Level IV Maternal facility designation and have a DNV-certified Comprehensive Stroke Program. 

Texas Health Plano is a four-time Magnet-designated hospital, the only AACN Beacon Gold adult intensive care unit in the DFW area, accredited by the Joint Commission in Hip and Knee Replacement and a Primary Heart Attack Center. We offer top-notch benefits including an on-site childcare center created for working parents.  

If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!

Do you still have questions or concerns? Email your questions to: recruitment@texashealth.org

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