NY HELP Yes Agency Mental Health, Office of Title Mental Health Program Specialist 2, Central Office; Occupational Category Other Professional Careers Salary Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $84156 to $106454 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 30% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address NYS Office of Mental Health 44 Holland Avenue City Albany State NY Zip Code 12229 Duties Description The Office of Mental Health (OMH) is currently recruiting to fill a Mental Health Program Specialist 2, G-23, position in the Office of Quality Improvement, External Review Unit. The incumbent of the Mental Health Program Specialist 2 position will provide guidance and interpretation to OMH Psychiatric Centers regarding the regularly changing 1200+ Hospital and Behavioral Health standards set forth by The Joint Commission (TJC), as well as the Centers for Medicaid and Medicare Services (CMS) Conditions of Participation (CoPs).Regular travel is required.Specific duties include, but are not limited to:• Effective communication in person, over the phone, via Webinar, and in writing • Make recommendations verbally and in writing to facility executive and cabinet level staff concerning policy and procedure changes necessary to meet OMH, The Joint Commission (TJC), and CMS standards. • Explain and interpret clinical and regulatory expectations and requirements. • Aid facility leadership strategize on survey issues and interface with surveyors • Contribute expert information and sound judgement in workgroups and meetings • Act as liaison between OMH facilities, TJC, and other surveyors, to facilitate the survey process.• Maintain knowledge base to assist facilities in maintaining a state of ongoing survey readiness • Attain and retain current knowledge of new and existing TJC standards and CMS requirements. • Plan, coordinate and provide onsite technical assistance and readiness assessments, follow up and focused reviews to each assigned facility. • Review facility policies, chart documentation, and other processes for compliance with regulations. • Research new and revised TJC standards and CMS requirements and use this information to: • Prepare responses related to clarifying and interpreting these expectations, • Provide input on the creation of chart forms, guidelines, audit tools and other documentation to assist with ongoing survey readiness, • Review data patterns and trends, and • Prepare educational presentations • Attend TJC and Centers for Medicare and Medicaid Systems surveys to monitor the survey and assist facility staff as needed.• Report writing and review • Completion of survey readiness reports following departmental writing format and in a thorough, accurate, comprehensive, and timely manner. • Provide guidance and direction to OMH facilities in the completion of Joint Commission applications, plans of corrective action, reports of evidence of standards compliance in response to onsite survey events, Ligature Risk Extension Requests, and responses to Joint Commission complaints. • Teamwork • Work collegially with OMH leadership, facility staff, and coworkers to establish and maintain good working relationships • Participate in statewide workgroups designed to develop agency approaches for complying with standards • Develop training materials and provide education and presentations, either independently or as part of a group, to facility staff, Quality Directors, Facility QDs, facility leadership, and others as indicated.• Administrative functions • Maintain SharePoint • ORYX related responsibilities • Assist with IOC responsibilities • Assist with processing survey fees • Special projects as assigned Minimum Qualifications Transfer Opportunity:Candidates must have permanent status as a Mental Health Program Specialist 2 and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 of the Civil Service Law by having at least one year of permanent service in a qualifying title within two salary grades of the Grade 23 level. 55b/c Opportunity: Individuals certified eligible for the 55b/c program under the Governor’s Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law will also be considered. In addition to a current 55b/c eligibility letter, candidates must must possess a Bachelor's or higher degree in child and family studies, counseling and community psychology, creative arts therapy, criminal justice, health administration, hospital administration, marriage and family therapy, mental health counseling, nursing, psychoanalysis, psychology, public administration, public health, public policy, recreation therapy, rehabilitation counseling, social work, sociology, or special education AND and three years of professional clinical or administrative experience in a mental health program. Please provide a copy of your eligibility letter with your application.Non-Competitive Minimum Qualifications Under the NY HELPS Program:To be eligible for appointment, candidates must have: A bachelor's degree in child and family studies, counseling and community psychology, creative arts therapy, criminal justice, health administration, hospital administration, marriage and family therapy, mental health counseling, nursing, psychoanalysis, psychology, public administration, public health, public policy, recreation therapy, rehabilitation counseling, social work, sociology, or special education and three years of professional clinical or administrative experience in a federal or state operated, licensed, certified, or funded mental health program.A master's degree in child and family studies, counseling and community psychology, creative arts therapy, criminal justice, health administration, hospital administration, marriage and family therapy, mental health counseling, nursing, psychoanalysis, psychology, public administration, public health, public policy, recreation therapy, rehabilitation counseling, social work, sociology, or special education can substitute for one year of specialized experience. Additional Comments Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer. Some positions may require additional credentials or a background check to verify your identity. Name Aurora Korotchen Telephone Fax (518) 486-3897 Email Address OMHHRM@OMH.NY.GOV Address Street 44 Holland Avenue City Albany State NY Zip Code 12229 Notes on Applying To be considered for this position, interested candidates should email a cover letter and resume in Microsoft Word or PDF format to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #180614 in the subject line of your email when applying. You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.