Recruitment/Posting Title Mental Health Specialist II Job Category Staff & Executive - Healthcare - Medical and Patient Services Department UBHC-Acute Treatment-PISC Overview Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.  Posting Summary Rutgers, The State University of New Jersey is seeking a Mental Health Specialist II for the Acute Psychiatric Services Department within Rutgers University Behavioral Health Care.

The primary purpose of the Mental Health Specialist II is to perform functions in support of the Unit’s mission providing person centered, culturally competent, and “consumer friendly” services to individuals who contact the Call Center. Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller or consumer, and responds by offering support and appropriate referrals and disposition.

Among the key duties of this position are the following:

As part of the Call Center team, interacts with the supervisor regarding duties and assignments for each shift. Provides “customer friendly” services, taking initiative in engaging individuals served in an empathic and concerned manner. Promptly responds to all service requests.  Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner. Reviews service requests/referrals for all populations, and responds in accordance with prescribed departmental procedures.  Identifies appropriate resources for consumers based on assessed needs. Documents contacts, interventions, and interactions with callers in a timely manner and in accordance with established policies.  Position Status Full Time Hours Per Week Daily Work Shift Rotating Work Arrangement This position requires a fully on-site work arrangement.  FLSA Nonexempt Grade 187 Position Salary 69031.00 Annual Minimum Salary 53144.00 Annual Mid Range Salary 54184.00 Annual Maximum Salary 55806.40 Standard Hours 40.00 Union Description Teamsters 97 Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.



Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS