TELECARE CORPORATION

MENTAL HEALTH TECHNICIAN

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. 

As part of the Telecare Family, La Casa Psychiatric Health Facility (PHF) is a 16-bed facility providing acute psychiatric treatment to adults 18 and older. 

Shifts Available:   

On Call; Shift Hours and Days vary as needed 

Expected starting wage is $21.00.  Telecare applies geographic differentials to its pay ranges.  The pay range assigned to this role will be based on the geographic location from which the role is performed.  Starting pay is commensurate with relevant experience above the minimum requirements. 

STATEMENT OF PURPOSE

We exist to help people with mental impairments realize their full potential

MISSION STATEMENT

Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness.

POSITION OBJECTIVE

The Mental Health Technician provides resident care and supervision in accordance with the prescribed treatment program.  This involves a focus on group leadership and resident interactions.

QUALIFICATIONS

One year experience as a MHW, CNA or the equivalent is preferred.  A college degree may be accepted in lieu of years of experience.  Completion of the facility training programs for this classification is required.  Necessary skills include knowledge of psychology or sociology, knowledge of the care of the mentally ill and the ability to interact with nursing personnel, other members of the health care team, families, clients and visitors. The incumbent must be proficient in reading, speaking and writing English.  In sole judgment of management demonstrates ability to perform at a consistently high level as an MHW.  Has demonstrated the ability to carry out the duties of a Mental Health Worker in a thorough and professional manner.  Has also demonstrated previous leadership, interest and enthusiasm for the role of a Mental Health Worker. Applicant must be finger printed and receive clearance from Criminal Justice Department.

KEY RESULT AREAS

MISSION, VALUES AND BELIEFS

Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with residents, the public and other staff members.

QUALITY AND QUANTITY OF WORK

Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures. Established and maintains a therapeutic relationship with clients, and acts as a role model, maintaining a hopeful and positive attitude in problem solving and coping with the disabilities associated with mental illness. Assists in the leadership of community meetings and groups. Performs the duties and responsibilities of a MHW with proficiency and expertise. Collects specimens, obtains vital signs and weights and completes assigned tasks and documentation as required. Assists clients at meal times with trays, beverages and feeding as needed. Practices universal precautions at all times. Observes clients for safety according to assigned Level of Observation. Observes and records client behavior daily. Assists in keeping the unit neat and orderly.

TEAM MEMBER PARTICIPATION

Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions. Reviews and implements resident treatment plans. Actively participates in multidisciplinary team meetings and treatment planning Orients and trains new staff. Demonstrates knowledge of PROACT techniques.

ASSESSMENT

Observes, records and reports resident social and psychiatric behavior accurately. Completes the following assessment activities: Assists in client reviews and assessment of client care plans. Assists the team in achieving and documenting therapeutic interventions with clients. Demonstrates the ability to recognize changes in client milieu and make modifications in care giving methods.

JUDGMENT, DECISION MAKING AND INITIATIVE

Demonstrates knowledge and proper use of equipment and supplies. Promotes and assists residents in developing self‑help skills. Explains policies and procedures to clients and their families. Demonstrates knowledge of nursing policies and procedures as they relate to direct and indirect client care.

RELATIONSHIPS WITH OTHERS

Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co‑workers with concern and promotes group morale. Maintains an effective and courteous working relationship with clients and other staff members using appropriate interpersonal skills. Protects the confidentiality of client and employee information.

QUALITY IMPROVEMENT

Continually focuses on assigned tasks, seeks, and implements improvements as necessary. Understands and demonstrates the safety program in all activities. Protects residents from behavior that could harm themselves or others. CUSTOMER AND COMMUNITY RELATIONS Demonstrates a knowledge of Telecare’s customers including clients/residents, families and governmental agencies in all interactions and conduct. Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.

PLANNING AND TIME UTILIZATION

Completes and follows through with tasks and assignments, meeting expected    ATTENDANCE AND RELIABILITY Understands and demonstrates knowledge of all policies associated with attendance. PROFESSIONAL DEVELOPMENT Attends all assigned in‑service education classes. Role models excellent professional practice.

PHYSICAL REQUIREMENTS

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

POSITION PHYSICAL REQUIREMENTS

ACTIVITY

(Hours per day)

NEVER

0 hours

OCCASIONALLY

up to 3 hours

FREQUENTLY

3 - 6 HOURS

 

CONSTANTLY

6 - 8+ HOURS

Sitting

 

X

 

 

Walking

 

 

X

 

Standing

 

 

X

 

Bending (neck)

 

X

 

 

Bending (waist)

 

 

X

 

Squatting

 

X

 

 

Climbing

X

 

 

 

Kneeling

 

X

 

 

Crawling

X

 

 

 

Twisting (neck)

 

X

 

 

Twisting (waist)

 

X

 

 

Hand Use: Dominant hand Right--- Left---

 

 

 

 

    Is repetitive use of hand required? YES

 

X

 

 

    Simple Grasping (right hand)

 

 

X

 

    Simple Grasping (left hand)

 

 

X

 

    Power Grasping (right hand)

 

X

 

 

    Power Grasping (left hand)

 

X

 

 

    Fine Manipulation (right hand)

 

X

 

 

    Fine Manipulation (left hand)

 

X

 

 

    Pushing & Pulling (right hand)

 

X

 

 

    Pushing and Pulling (left hand)

 

X

 

 

    Reaching (above shoulder level)

 

 

X

 

    Reaching (below shoulder level)

 

 

X

 

 

LIFTING

CARRYING

 

Never

0 hrs.

Occasionally

up to 3 hrs.

Frequently

 3 - 6 hrs.

Constantly

 6 - 8+ hrs.

 

Never

0 hrs.

Occasionally

up to 3 hrs.

Frequently

3 -6 hrs.

Constantly

6 - 8+ hrs.

 

0-10 lbs.

 

X

 

 

 

 

X

 

 

 

11-25 lbs.

 

X

 

 

 

 

X

 

 

 

26-50 lbs.

 

X

 

 

 

 

X

 

 

 

51-75 lbs.

 

X

 

 

 

 

X

 

 

 

76-100 lbs.

X

 

 

 

 

X

 

 

 

 

100+ lbs.

X

 

 

 

 

X

 

 

 

 

 

 

OTHER JOB REQUIREMENTS:

YES

NO

a.

Driving cars, trucks, forklifts, and other equipment?

 

X

b.

Working around equipment and machinery?

 

X

c.

Walking on uneven ground?

 

X

d.

Exposure to excessive noise?

 

X

e.

Exposure to extremes of temperature, humidity or wetness?

 

X

f.

Exposure to dust, gas, fumes, or chemicals?

 

X

g.

Working at heights?

 

X

h.

Operation of foot controls or repetitive foot movement?

 

X

i.

Use of special visual or auditory protective equipment?

 

X

j.

Working with bio-hazards such as: blood borne pathogens,

X

 

 

sewage, hospital waste, etc.

 

 

EOE AA M/F/V/Disability