As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. **Job Location (Full Address):** 601 Elmwood Ave, Rochester, New York, United States of America, 14642 **Opening:** Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500133 Psychiatry SMH Crisis Work Shift: UR - Evening (United States of America) Range: UR URCE 211 Compensation Range: $63,003.00 - $80,600.00 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ **Responsibilities:** Provides comprehensive mental health and/or dual diagnosis services for individuals who have a diagnosable mental illness. The therapist functions as the primary clinician and is responsible for assessment, treatment planning, therapy/counseling, and education services for patients and families. Systematically and continually assesses the patient's mental condition in collaboration with the patient and family. GENERAL DESCRIPTION: Provides crisis phone services to individuals seeking assistance with a variety of psycho-social and/or mental health concerns. This program offers available crisis intervention, evaluation and referral services to mentally ill persons currently enroller as a patient at URMC or a community member seeking services. This position will operate under general direction and with considerable latitude for independent judgement. SPECIFIC RESPONSIBILITIES: Direct Clinical Service - Answers Crisis Call Center phone line in a timely manner, collects a brief history and determines based on the initial assessment is the called is at risk for harm to self or others - Follows designated work flows outlined in the Crisis Call Manual to provide each caller with the appropriate level of care. - Participates collaboratively as a member of an interdisciplinary team to provide coordinated care. - Documents treatment in clients' charts in compliance with Office of Mental Health (OMH), Program, Department, and Hospital regulations. - Completes all required clinical documentation. - Meets minimum target for units of service set by the Senior Crisis Call Center Mental Health Therapist. - Makes referrals to inpatient Mental Health rehabilitation programs, as need. Liaison Responsibilities - Collaborates with referral sources and other professionals both internal and external throughout patient care activities. - Mobilizes family and natural support networks when necessary (i.e. Mobile Crisis, 911) - Establishes and completes loop of communication with current providers or community services worker by maintaining cooperative working relationships with community and health care agencies, as well as professional and administrative staff of the Medical Center and University. Additional Professional Responsibilities - Maintains professional CEU requirements by reading, attending seminars, workshops and conferences. - Competent eRecord User. - Attends and contributes to clinical/training/supervision meetings as needed. - Adheres to communication protocols, organizational goals, and requirements for documentation. - Participates in Departmental and programmatic diversity presentations and meets annual training expectations on diversity. - Demonstrates commitment to the mission of the Department of Psychiatry and University modeling honesty and integrity. - Personally committed to understanding and meeting the unique needs of external and internal customers. - Maintains a thorough knowledge of Department of Psychiatry policies and procedures. - Coordinates with support staff regarding patient scheduling, fees, and insurance issues. POSITION QUALIFICATIONS: - Master's Degree from a Counsel of Accreditation of Counseling and Related Education Programs (CACREP) accredited program with major course work in mental health counseling required. - 2 year's experience in human services, preferably in a psychiatric crisis or emergency setting; or an equivalent combination of education and experience required. - Availability to work a flexible work schedule including occasional evenings and weekends, effective communication and teaching skills, and the ability to empathize families and/or support systems required. - Ability to speak Spanish, Vietnamese or be fluent in American Sign Language preferred. - Requires NYS licensure as a mental health practitioner (e.g., Mental Health Counselor, Creative Arts Therapist) or limited permit eligible. If licensure has not been obtained upon employment, the individual has 36 months to obtain the NYS license The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University's mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations. Schedule 1:30 PM - 12 AM **EOE Minorities / Females / Protected Veterans / Disabled:** The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations. Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. **Learn. Discover. Heal. Create.** Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals At the University of Rochester, we commit to diversity, equity, and inclusion and united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.