About Us

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States, Canada, Puerto Rico, Australia, United Kingdom and the rest of the world with franchise partnerships. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, Mark and Graham, and GreenRow. Our passion for high-quality products, functional design, outstanding customer service, enhancing the lives of our customers and the communities remains as our core values.

Today, we are a more than USD 8.7 billion company, with a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

The Singapore regional office was set up in 2008 and we currently have more than 160 associates in functions such as sustainability, customs & compliance, finance, human resource, information technology, inventory planning, logistics, sourcing and quality assurance.

The Asia team is an inclusive employer where we recruit and provide employees with fair opportunities on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability. Find out more about us at our WSI LinkedIn Page!

Job Summary:

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States and Canada. Our brands are among the best known and respected in the industry, including Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, and West Elm. We successfully market our brands through three major channels – retail stores, catalogs, and the internet. One of the key growth strategies for Williams-Sonoma Inc. is global expansion. This expansion will be done through company-owned & operated stores/DTC channels, and through strategic franchise partnerships.

This position reports to the Merchandise Operations Lead.

 

JOB PURPOSE:

We are seeking a detail-oriented and proactive Merchandise Operations Associate with a focus on SKU setup to join our dynamic team. This role is integral to our operations, ensuring that products are accurately entered into our inventory management system and are readily available for sale across various channels. The ideal candidate will process strong organizational skills, a keen eye for detail, and the ability to work efficiently in a fast-paced environment. 

 

JOB RESPONSIBILITIES & DUTIES:

SKU set-up and maintenance in the inventory management system. Verification of SKU data accuracy in various operating systems. Creation/Maintenance of Item Master foundation information (Merchandise Hierarchy, Attributes, Differentiators). Ensure all product information is accurate, including description, specifications, pricing, and categorization.  Support and coordinate Merchants, Inventory Management, DC, and Call Center requests. Coordinate/Change/Confirm Shipping methods by working with Merchants and the DC Maintain the Embroidery Thread Master/Seasonal Embroidery Program and load monogramming/personalization information on SKUs. Special projects as assigned, E-comm work as directed. Administrative tasks as needed.

JOB HOLDER’S COMPETENCIES & EXPERIENCE:

2-3 years relevant experience Excellent communication and collaborative skills Strong focus on accuracy and detail to ensure data integrity. Strong problem-solving skills with the ability to troubleshoot and resolve issues efficiently. Demonstrate time management, prioritization, and multi-tasking skills. Ability to track items and work in multiple systems simultaneously. Ability to develop and maintain working relationships with cross-functional teams. Proficiency with MS Outlook, Word and Excel. Must be flexible & able to work in a fast paced, dynamic environment. Previous experience in the merchandise operations, inventory management, or a related role is highly desirable.

 

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