Today, we are a USD 5 billion company, with a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas. The South East Asia team is an inclusive employer where we recruit and provide employees with fair opportunities on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.
Company Overview
Williams-Sonoma Inc. (WSI) is a leading kitchenware and home furnishings company dedicated to enhancing the quality of our customers' lives at home. We put the customer at the center of everything we do, every day, and a short but important list of corporate values guides our actions and decisions, we pride ourselves on our commitment to People First, Customer, Quality, Shareholders, Integrity and Corporate Responsibilities.
Job Description
Williams-Sonoma Inc. is seeking a dynamic Merchandiser for Decorative Accessories - Lighting to act as the vital link between our San Francisco-based team and our factories. In this role, you will manage seasonal developments, vendor relations, Time & Action (T&A) plans, and key communications. You will also collaborate closely with our Quality Assurance (QA) team to support both our US-based team and factory needs.
Key responsibilities include:
Product Development:
Fully versed on Time & Action (T&A) master calendar and all key dates for product development samples. Monitor Testing of products with factories and protocol adherence. Communicate target costs and sample ETD to vendors and follow up on weekly progress. Work together with Engineer team on new developments, making sure with vendors on prices are according to WSI Standards. Communicate program approval to vendors and ensure that the factory has the correct approved sample before they go into production. Daily update & track product development status, testing status, photo sample status, Master Control Sample (MCS) and perform follow ups to make sure everything runs as planned. Update Engineers & Brand Managers with the schedule accordingly. Work with Engineers to prepare all information for blue file such as testing reports (quality, Environment Moisture Content - EMC, packaging), Product Data Sheet (PDS), Approved CAD, Assembly Instruction (AI), Product Change Information Sheet (PCIS)… Create Expedite Request Form (ERFs) for sending samples and correspond with forwarder for sample pick up schedules. Update Sourcing & Product Development Team with the tracking details. Working with Engineers & vendors to provide correct information to Product Information Specialist (Vendor Fact Sheet - VFS, hangtags, labels, Assembly Instruction - AI and other information needed). Troubleshoot any issues that come up in production and work with factory to ensure on-time delivery and notify Merchandise Manager if there are any major delays. Monitoring drop/approval rate for each development seasons.Vendor relations and capacity management
Facilitate On-boarding of new vendors. Create strong relationships with all our key vendors. Stay on top of factory issues (strikes, holidays, etc.) and report to Merchandise manager as needed. Monitor vendor performance (scorecard) and work closely with vendors to improve the grading if needed. Monitor Preliminary Purchase Order (PPO) / Purchase Order (PO) process to ensure our order quantity is not exceeding capacity and communicate the changes if needed to avoid peak and valley in volume.Sourcing
New products /factories via trade shows and market contacts. Understand the capabilities of all our factories. Monito annual retest and shipping schedule, work closely with vendors and QA team to ensure on time shipment. And if there is any delay, troubleshoot the problem and clearly communicate with SF team about all potential/at risk of delay. Work closely with vendors to facilitate all push out/pull up/cancelation to support the sale. Keep record of all cost changes/ Minimum of Quantity (MOQ) changes over the year across factories.Development Trips
Prepare all documents and samples for team’s visit.Liaise with QA team
Arrange Pre-Production Meeting (PPM) schedule across factories.The ideal candidate should possess:
Experience and Knowledge:
Proficient in sourcing and product development. Basic understanding of manufacturing processes in Decorative Accessories. At least 3 years of practical experience in Decorative Accessories products.Skills:
Strong communication, costing, and negotiation skills. Proficient in presentation, factory evaluation, and vendor management. Full professional proficiency in English. Excellent organizational and computer skills, including spreadsheets and word-processing.Character Traits:
Sense of urgency and ability to prioritize. Team player with attention to detail and high accuracy. Service-oriented mindset with good interpersonal skills.Company Benefits
At Williams-Sonoma, we value our associates and offer a comprehensive benefits package, including:
A competitive salary that reflects your experience and skills. Comprehensive health insurance plans, including medical, dental, and vision coverage. Annual Health checkup. Employee Assistance Program with Cigna’s professionals. Flexibility to work from home and generous paid time off. Opportunities for continuous learning and career growth through training programs and workshops. We prioritize the well-being and future security of our employees. We are proud to affirm that we fully comply with the Social Insurance Law, ensuring that all our associates are covered, and your pensions are safeguarded. This compliance reflects our dedication to providing a secure and supportive work environment, where every team member can feel confident about their future.Company Culture
Our company culture is built on the principles of:
Collaboration: We believe in the power of teamwork and open communication. Innovation: We encourage creative thinking and innovative solutions. Diversity and Inclusion: We are committed to creating an inclusive environment where everyone feels valued and respected. Community Engagement: We actively participate in community service and support various social causes.Please Apply Through LinkedIn
We are excited to hear from you! To apply for this position, please submit your application through our LinkedIn page. We look forward to reviewing your application.
Please note that this position is not eligible for visa sponsorship.