Merchandising Operations Manager

WHO WE ARE

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. That includes creating an equitable, inclusive, and growth-focused environment for our people.

ABOUT THIS TEAM

The Merchandising Operations team is responsible for optimizing Merchandising workflows and managing timelines and deliverables for Merchandising teams. They are an expert in the go to market process, remove operational roadblocks and make decisions to support the Merchandising teams in reaching their GTM milestones. Through their work, they unlock merchandising capacity and enable teams to thrive and focus on merchandising endeavors.

A DAY IN THE LIFE

• Provide cross-divisional functional support in planning and organizing functional teams across divisions to facilitate alignment, collaboration and completion of functional deliverables

• Create and drive operational consistency across the function through standardized tools, communication, and templates

• Support the function in the execution of function-owned GTM deliverables

• Create visibility for functional leadership to risks and drive mitigation plans to completion for GTM Milestone deliverables by gathering and analyzing leading indicators and performance metrics

• Assist function in managing data, especially across multiple teams, to ensure data accuracy across operational tasks (crucial for decision-making and strategy implementation)

QUALIFICATIONS

• Minimum 3 years experience in a Merchandising role and 2-3 years experience in an Operations function

• Understanding of the merchandising process and the interdependencies between merchandising and cross-functional teams and how they work together

• Understanding of the go to market and merchandising process

• Proficient with Microsoft Office Programs, Adobe and Smartsheet

• Ability to multi-task and manage various projects and workstreams simultaneously

• Strong attention to detail, accuracy and organization skills

• Strong verbal and written communication skills

MUST HAVES

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.

• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.

• Communicates with honesty and kindness and creates the space for others to do the same.

• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.

• Fosters connection by putting people first and building trusting relationships.

• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

Compensation and Benefits Package lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $103,500-$135,900annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.   
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:Extended health and dental benefits, and mental health plans Paid time off Savings and retirement plan matching Generous employee discount Fitness & yoga classes Parenthood top-up Extensive catalog of development course offerings People networks, mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as Hybrid under our SSC Workplace Policy:  

Hybrid

In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.