About the company 

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.

Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.

Placing a premium on adaptability, safety and family well-being, our work model, Presence with a Purpose, offers a hybrid work environment between remote work and office time. A one-size-fits-all approach does not apply to everyone, and teams are empowered to make decisions best for them. 

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table. #LI-MG1

What you will be doing

A Merchandising Training & Support Analyst for the National Merchandising Systems & Integration team supports multiple applications, processes, and projects. These processes, applications, and projects enable our national and divisional merchant teams and our vendor partners to collaboratively plan, evaluate, and execute all promotional and merchandising activities. This role will serve as a subject matter expert in merchandising systems and processes with a focus on the merchandising and vendor end users. The representative will provide support to merchants and their team members through training, creating instructional materials, and serving as a point of contact for ad-hoc systems and process inquiries. This individual will present training materials both digitally and in person. They will conduct regular user adoption testing to ensure the systems operate efficiently and consistently before any enhancements are rolled out to business users.

The position will be based in one of the following office locations: Pleasanton, CA, Seattle, WA, Bellingham, WA, Portland, OR, Fullerton, CA, Boise, ID, Denver, CO, Phoenix, AZ, Chicago, IL, Arlington, TX, West Bridgewater, MA or Malvern, PA.

Main responsibilities

Communicate best practices and critical information across the company and with external partners. Communicate new processes and changes to appropriate teams. Present analyses, related objectives, and recommendations based on system utilization, process adoption, and reporting. Present and support regular systems and process training. Create training materials when needed. These training sessions will be both digital and/or in-person sessions with some travel required.  Execute project assignments and support training objectives. Ensure accurate and timely support is provided in response to merchant inquiries. Represent business user as a contact for IT organization regarding Merchandising Systems, project management, and end-user liaison. Create documentation and tracking for initiatives. Support Merchandising Systems team to support development, testing and implementation training. Communicate and record all merchandising and vendor user inquiries, requests, and enhancements for the Merchandising Training and Support Team. Research, analyze, and respond to merchant and vendor questions and issues regarding all merchandising systems and processes, partnering with IT when necessary to resolve technical issues. Project management includes: Identify risks and recommend solutions.  Ensure assigned projects execution will meet timelines.  Participate in regular project status meetings with the project team. Address questions and concerns of the project team, management, and business users.  Communicate project progress status, delays, and issues to Merchandising Systems Training and Support Manager promptly.  Ensure that project deliverables meet communicated expectations. 

The salary range is $54,000.00 to $82,000.00annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates. Benefits may include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation Pay (accrued based on hours worked) or Flexible Time Off, paid holidays (8-9 days annually), bereavement pay, and retirement benefits (such as 401(k) eligibility). [If applicable:] Associates in this position are also eligible for a quarterly bonus. 

A copy of the full job description can be made available to you. 

What we are searching for 

Some college preferred. 1+ years experience in Merchandising support role. Direct group or peer-to-peer training experience a plus. Strong time management skills with the ability to manage multiple assignments and with competing priorities and deadlines. Familiarity with Merchandising applications and business intelligence solutions. Advanced analytical and PC skills including MS Teams and MS Office (Excel, PowerPoint, and Word).  Excellent presentation skills, including the ability to present analyses, relay objectives, and recommendations. Excellent communication skills, both verbal and written, with the ability to influence at all levels of the organization. Strong experience in training material authoring. High attention to detail.  Self-starter with a high degree of initiative, passion, and ownership in their work.

Physical Environment:

Periodic travel required up to 30-40%, most heavy during initiative project roll-out, training, and deployments.  Most work is performed in a temperature-controlled office environment while sitting for long periods at a desk or computer terminal. Incumbents may use keyboards, telephone, and other office equipment during the normal workday Stooping, bending, twisting, and reaching may be required in the completion of job duties

What is it like at Albertsons? 

Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.

Albertsons is an Equal Opportunity Employer 

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. 

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).