Employment Type:Part timeShift:Rotating Shift

Description:St. Mary’s Hospital a member of Trinity Health Of New England is looking for a Message Center Operator to join our team of mission-driven healthcare innovators. Our vision is to provide state-of-the-art healthcare to those within our local communities, creating a positive impact for each individual that walks through our doors.
This person is responsible for relaying incoming and outgoing telephone calls and operates public address system as requested. Identifies and responds to “code” situations. Provides routine approved patient information to callers and refers other inquiries to supervisor.

Saint Mary’s Hospital a member of Trinity Health Of New England is looking for a Message Center Operator to join our team of mission-driven healthcare innovators.

You Will Be Responsible For: 

Operates multiple-line telephone console in a regional hospital switchboard to answer, transfer and relay incoming telephone calls and place outgoing calls.Operates public address system as requested. Identifies and responds to “code” situations.Provides routine approved patient information to callers and refers other inquiries to supervisor.Provides excellent customer service to all callers.Contacts security as request by employees or visitors in need of escorts to parking or in response to other assistance.

Minimum Requirements:

High School Diploma or EquivalentOne (1) year experience answering telephones as the primary job responsibility.  Telephone Message Center and/or Hospital Operator experience a plus.Work requires the analytical ability to gather and interpret data in situations where the information or problems are not overly difficult or complex.Excellent listening, verbal and written communication skills. Accurate typing and spelling skills mandatory.  Multi-lingual a plus.Work requires the ability to exchange information on factual matters, explain hospital policies and / or relay messages to appropriate personnel. This type of interaction requires courtesy and tact when dealing with patients, visitors, and / or hospital employees.

Highlights

Per DiemBecome a valued member of an excellent, dedicated health care teamCompetitive Benefits Package effective on first dayGenerous shift differentials

About Trinity Health Of New England:

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so. 

Trinity Health Of New England benefits include health insurance, adoption assistance, tuition reimbursement, paid vacation, sick time, and professional advancement just to name a few.  

Employees can also take advantage of extra benefits specific to each hospital.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.