GENERAL SUMMARY: The Manager Helios Clinical Informatics Liaisons is responsible for operations and support of the Clinical Informatics Liaison program in the Ambulatory and Inpatient settings to ensure the highest quality and safe use of technology and the electronic health record (EHR). This includes planning design, implementation and project management; daily operational management; a focus on service excellence and employee engagement; staff skills development and fiscal responsibility. The Clinical Informatics Liaison program is an essential component of the Helios program, working closely with operational colleagues to achieve the clinical efficiencies and financial returns from the implementation of the EHR. The manager is a liaison with both project Helios, IT and clinical departments and will be directly involved in optimization efforts to meet system goals including patient safety/quality of care, revenue capture and efficient operations. Acts as a champion promoting and teaching nurses informatics principles to advance nursing practice. The manager performs these activities following HFHS standard processes. EDUCATION/EXPERIENCE REQUIRED: + Bachelor of Science Degree in Nursing or completion of other formal nursing education necessary to obtain/maintain a nursing license (Registered Nurse). + Masters Degree in Nursing, Business, Health Management or other related field preferred. + Minimum of 3-5 years experience in a relevant patient care setting with progressive nursing leadership responsibilities. + Two (2) years of experience working with Epic in a clinical, build or support role. + Three (3) years of clinical IT experience (5 years preferred) with strong knowledge/experience in clinical workflows and processes. + Able to articulate previous examples of workflows and processes associated with clinical experience integrated with IT solutions. + Experience in team leadership and responding to issues and concerns from a variety of customers from senior leaders through front line staff. CERTIFICATIONS/LICENSURES REQUIRED: + Current State of Michigan licensure in their area of clinical expertise. + Epic Certification in Clinical informatics and/or ANCC Nursing informatics certification (preferred) Additional Information + Organization: Corporate Services + Department: Ascension Leadership + Shift: Day Job + Union Code: Not Applicable Additional Details This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers . Benefits The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.