Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

The opportunity:

 The Quality Manager will be responsible for providing leadership and technical expertise in the application of quality principles, processes, and tools to improve product and service quality and operational results. The Quality Manager reports to the Operations Manager. 

 

How you will impact WestRock:

Directs the Quality Management System at the MillPerform as ISO Management Representative for the Florence Mill as an ISO certified millProvide training and coaching of WestRock Quality System principles and practicesEnsure that systems are in place to meet customer expectationsImplement quality systems –Policies, ProceduresBuild synergies with customersCustomer Service: QIRs/ACRs, contacting customers, studying trends, etc.Supervision of the Paper and Environmental labs and department personnel responsibilitiesProvide mill with tools to monitor their operation and maintain quality data, for individual customersFacilitate and drive improvement projects targeting improving customer satisfactionAdvise appropriate managers of specific quality issues or trendsCompliance/Audit – provide validation that best practices are being followed as being followed as prescribedOversight for the areas specific to document management, calibration, internal assessment, management review, and employee training as it relates to the Quality Management System

What you need to succeed: 

3 + years of Quality Management Systems experience in corrugated, folding carton, food & beverage, or general manufacturing industryBachelor’s Degree preferredSix Sigma Green Belt or Black Belt Certification preferredISO certification preferredCompetent with Microsoft Office and Statistical SoftwareCapable of representing WestRock to our customersCapable of traveling 30% or more of time

Competencies:

Safety – Exhibits strong competencies in Safety Mindset and has a thorough understanding of safety policies and procedures.Ability to Execute – Targets and achieves results, sets, and accomplishes challenging goals, prioritizes, and manages tasks effectively, maintains an organized system to monitor progress, overcomes obstacles, accepts accountability, sets standards and responsibilities.Champion of & Adaptor to Change – Drives for continuous improvement while managing expectations and results.  Able to quickly adapt to changing circumstances and accelerates the change within themselves, their work group, or the organization; challenges the status quo and creatively identifies opportunities for improvement.  Demonstrates a constant commitment to do things better.Customer Focused – Understands and works to meet customer requirements.  Listens to and responds to customer’s needs; builds relationships with and gains trust of customer by always meeting commitments.  Decision Making/Judgment – Recognizes problems and responds by systematically gathering information and weighing options.  Able to sort through complex issues, seeks input from others and addresses root cause of issues.  Makes timely and accurate decisions.  Uses consensus when possible and clearly communicates decisions to others.  Initiative – Tackles problems and takes independent action.   Seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development, and demonstrates a bias for action without being prompted.Problem Solving/Analysis – Breaks down problems into smaller components, understands underlying issues.  Can simplify and process complex issues and information, understands the difference between critical details and unimportant facts, can analyze data/information and draw accurate conclusions. Influence & Persuasion – Able to exhibit a ‘can-do’ approach and inspire associates to excel, uses competition to encourage others, develops performance standards and confronts negative attitudes.  Develops a team spirit and uses tact when expressing ideas or opinions.  Presents new ideas to authority figures and adapts presentations to suit a particular audience.  Responds to objections successfully.Quality – Attentive to detail and accuracy; is committed to excellence.  Continuously looks for improvements, seeks opportunities to increase effectiveness and efficiency.Integrity – Able to be tactful, maintain confidences, and foster an ethical work environment.  Prevents inappropriate behavior by coworkers, give proper credit to others and handles all situations honestly.Communication – Able to clearly present information through spoken or written word; read and interpret complex information; talks with employees, customers, and supplies, and has strong listening skills.

 

What we offer:

 

Corporate culture based on integrity, respect, accountability, and excellenceComprehensive training with numerous learning and development opportunitiesAn attractive salary reflecting skills, competencies, and potentialA career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work

 

Smurfit Westrock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.