About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Regional Solution Architecture Manager will lead and develop a team of Solution Architects while driving technical strategy and architectural excellence across the region. This Solution Architect team comprises Solution Architects specializing in Network, SD-WAN/SASE, Cloud, and Cybersecurity. The role involves overseeing the design and implementation of comprehensive solutions that meet customer needs and align with Lumen's strategic goals. This role combines technical leadership, people management, and strategic business alignment to deliver innovative solutions to our customers. 

The Main Responsibilities Lead and manage the APAC Solution Architect team, ensuring alignment with regional and global strategies.Oversee the development of technical solutions for Network, SD-WAN/SASE, Cloud, and Cybersecurity, ensuring they meet customer requirements and industry standards.Jointly identify the strategic target accounts together with Lumen’s Sales teamsWork with the sales teams to identify and map out the key stakeholders in target accounts and manage the relationships within the accountsDrive innovation by leveraging proprietary Intellectual Property (IP) assets to position Lumen as a trusted network partner, strategic advisor, solution builder, and operator for AI-driven enterprises.Ensure effective communication and coordination within the team and with other stakeholders.Develop and maintain strong relationships with key customers and partners in the APAC region.Provide technical leadership and mentorship to the Solution Architect team.Monitor and report on team performance, ensuring targets and objectives are met.Provide advisory and guidance to prospects whilst building a trusted relationshipIdentify the products/solutions/partnerships/alliances required to deliver & supportValidates and ensure generated proposals & SOWs from the Solution Architects team are of quality work that meets the customers’ business needs and goals. Replicate successes across the RTMs
 What We Look For in a Candidate Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is preferred.10+ years of experience in a technical pre-sales or solution architecture role within the telecommunications or IT industry, with a focus on the APAC region.Deep expertise in Network, SD-WAN/SASE, Cloud, and Cybersecurity solutions.Proven track record of success in driving revenue growth and closing complex deals.Excellent communication, presentation, and interpersonal skills.Strong analytical and problem-solving abilities.Ability to work independently and as part of a team.Industry certifications relevant to the area of expertise (e.g., Cisco CCIE, AWS Certified Solutions Architect) are highly desirable.

Skills and Competencies:

Strong leadership and people management skills.Ability to develop and execute strategic plans.Excellent organizational and project management skills.Ability to work under pressure and meet challenging deadlines.Strong vendor relationships and ability to leverage partnerships for customized solutions.Good knowledge of local markets and competitor landscape.

Requirements:

Thorough understanding of Enterprise Architecture frameworks with experience across Cloud Computing services, enterprise applications, cybersecurity and network infrastructure. Experienced in determining business and technical requirements by analyzing or evaluating a prospect’s business strategies and challenges, researching or studying their current architecture / platform / workloads / policies / processes.Good knowledge of local markets and competitor landscape.Attention to details.Excellent communication and presentation skills, including whiteboarding, to a variety of external audiences, including being able to interact with C-level / senior executives.Desire to continuously seek opportunities to increase client satisfaction. A passion for winningExceptional customer service skills

 

Compensation What to Expect Next Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 336701

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

 

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

 

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

 

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.