Your success is a train ride away! As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.   Are you ready to join our team? Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.   This position is a tiered position. Incumbents will have a position level assigned based on their skills and experience, and in alignment with position development plans. Position placement is at Amtrak’s sole and absolute discretion.   SUMMARY OF DUTIES: The Manager of Train Operations is responsible for the day-to-day and long term operations of the Southeast Division from the K Tower movement office. The position is responsible for supervising and coordinating the movement of trains and M/W equipment within the constraints of NORAC Operating Rules, Timetable/Special Instructions and applicable operating instructions and procedures including FRA regulations. This responsibility includes communication with interlocking stations, other movement offices, clerical forces, freight and commuter railroad control centers and field supervision, both transportation and engineering. The position is responsible for cost effective utilization of train movement personnel, monitoring attendance and will help develop effective training programs for employees. The incumbent must closely and continually monitor the performance of employees to ensure compliance with operating rules and procedures and have responsibility for conducting disciplinary investigations. The incumbent will monitor daily track usage, as well as, major track projects. The Manager of Train Operations will assist in recovery from service disruptions and must fill in for the position of Assistant Superintendent, Train Movements when necessary.   ESSENTIAL FUNCTIONS: •Supervising and coordinating movement of trains and M&W equipment within the constraints of the NORAC Operation Rules, Timetable/Special Instructions and applicable operating instructions and procedures including FRA Regulations. •Conducts audits and compliance events on Dispatchers, Assistant Chief Dispatchers, and Block Operators for compliancy within the operating rules. Oversees the clerical staff to ensure compliancy with delay and data entry. Ensures all requirements are met within the testing programs.  •Communication with interlocking stations, other movement offices, clerical forces, freight and commuter railroad control centers and field supervision-both transportation, mechanical and engineering. •Responsible for cost effective utilization of train movement personnel, monitoring attendance and will help develop effective training programs for employees. He/ She must closely and continually monitor the performance of employees to ensure compliance with operating rules and procedures and have responsibility for conducting disciplinary investigation. •Works with CNOC to develop alternative operating plans in the event of service disruptions so that passenger inconvenience is minimized, equipment is re-balanced, and locomotives have sufficient fuel. •Plan daily track usage, as well as major track projects. •Assist in recovery for service disruptions. •Must be capable of filling the position of Asst. Supt. Train Movement when necessary.   MINIMUM QUALIFICATIONS: •Ability to act upon incomplete information in a time-critical environment in order to begin developing and implementing recovery plans as soon as service disruptions first occur  •Able to work any shift; 24/7; 365 days per year. •Qualified on NORAC operating rules and have a thorough knowledge of the Safety Rules •Demonstrated aptitude for working with and through a diverse work force at all levels of the organization to achieve a common objective (be it business-as-usual train operations or recovery from a major service disruption). •Ability to effectively convey information and instruction to field supervision (trainmasters, road foreman, managers of train operations and others). •Proficiency using computer applications such as Microsoft Office suite of business software.   PREFERRED QUALIFICATIONS: •Qualified on physical characteristics of territory and prior experience as a Train Dispatcher or Train Director  •Bachelor’s degree in Business, Transportation, Logistics or related field of study OR an equivalent combination of education, training and work experience. •Plus 8 years of relevant experience  •Prior functional experience in train operations, equipment utilization, field transportation management, manpower utilization, stations operations.  •Thorough understanding of the interrelationship that train operations, equipment and manpower play in providing service to our passengers. •Working knowledge of Amtrak’s route structure, operating rules and practices, passenger equipment types and general train makeup characteristics. •Working knowledge and/or qualification on any applicable railroad book-of-rules, AMT-2, AMT-3, AMT-4 or AMT-5. •Proficiency using computer Amtrak’s mainframe computer applications such as Arrow and CICS. •Practical work experience with Amtrak labor agreements, safety and environmental regulations and applicable federal codes and statutes governing railroad operations.   COMMUNICATIONS AND INTERPERSONAL SKILLS: Must have excellent oral and written communication skills.     The salary for the Mg Train Ops I is $114,000 - $119,000 and the salary for the Mgr Train Ops II is $124,000. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here. Requisition ID:164007 Posting Location(s):District of Columbia; Maryland; Virginia Work Arrangement:06-Onsite Click here for more information about work arrangements at Amtrak.  Job Family/Function:Transportation  Relocation Offered:No  Travel Requirements:Up to 25%  You power our progress through your performance.   We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.  Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.  Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.   In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.   In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.  Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law..