Park Hyatt Saigon is the French mansion by the Opera House, asanctuary of peacein the middle of one of Asia’s most bustling cities.

Amongs 16 awards in the past 4 years, these marvellous achievementsareinspiring,acting as beacons of resilience and hospitality for both guests and our local communities:

2021 Best 500 Hotels in the World, Travel and Leisure

2020 Best Hotel Makeovers in Asia, Best of the Decade Awards, Smart Travel Asia

2019 The Top 100 Hotels in the World, Travel and Leisure

2019 The 10 Best City Hotels in Asia, Travel and Leisure

Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members and shareholders alike.

We care for people so they can be their best. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun. At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion and a one-stop experience.

We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world ‘finest product’ and promise exceptional quality , continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision is to becomea landmark, one of the world's legendary great hotels.

In order to achieve this grand mission, it’s greatly thanks to our talents who are experienced, well trained, anddeeply focusedon the hotel’sfuture goals and position.

Currently, we are seeking an experiencedMICE Sales Managerto join Park Hyatt Saigonto join and continue with us in our significant journey.

Job description:

To provide an extremely high level of professional expertise and customer focus to all acquisition, retention and development MICE clients which in turn maximizes hotel revenue and profitability.Implementation of StandardsTo follow all Hyatt Events Standards for answering phone enquiries, handling email enquiries, preparing proposals and contracts, conducting Hotel Tours, properly handling confirmed groups over the Event Planning Team.To fully and correctly use Envision.To maintain complete records of all sales agreements, contracts and quotes for the hotel as per Hyatt’s Policies Procedures.

Customer Service

Together with your MICE Sales Team, to be primarily responsible for converting all incoming leads.To answer incoming telephone enquiries and acknowledge emailed enquiries within two hours of receipt.Where required, to handle last minute leads from enquiry to conversion to the day of the event.To undertake telemarketing activities to identify new business opportunities where required.To follow the Hyatt Standards in relation to the conversion of MICE leads.To deliver the brand promise and provide exceptional client service at all times.To actively listen and effectively identify appropriate messages and delivery methods to clients.To provide courteous and professional service to our internal customers in other departments.

Profitability

To meet your designated revenue targets.To proactively find and confirm new leads within the MICE segments.To assist with the preparation and regular update of the departmental budget.To continuously seek ways to maximize revenues and profits by cross selling and up-selling other hotel facilities and services.

Sales and Marketing

To fully utilise the correct photography, presentation material and approved selling phrases for all forms of client presentations.

Benefit

Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:

International, professional and friendly 5-star working environmentFull training from Hyatt (Hotel orientation, Leadership development, E-learning, workshop…)Learning and development opportunitiesAssociates Social Space (Designed by colleagues for colleagues) and Associate Social ActivitiesComplimentary 2 duty meals per working shift and team menu designed by our Chef twice per weekBe provided uniform and laundry serviceDiscount 50% for FB service at our restaurantsComplimentary accommodation at selected Hyatt properties worldwideFree parking at our associate parking area

Park Hyatt Saigon is the French mansion by the Opera House, asanctuary of peacein the middle of one of Asia’s most bustling cities.

Amongs 16 awards in the past 4 years, these marvellous achievementsareinspiring,acting as beacons of resilience and hospitality for both guests and our local communities:

2021 Best 500 Hotels in the World, Travel and Leisure

2020 Best Hotel Makeovers in Asia, Best of the Decade Awards, Smart Travel Asia

2019 The Top 100 Hotels in the World, Travel and Leisure

2019 The 10 Best City Hotels in Asia, Travel and Leisure

Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members and shareholders alike.

We care for people so they can be their best. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun. At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion and a one-stop experience.

We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world ‘finest product’ and promise exceptional quality , continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision is to becomea landmark, one of the world's legendary great hotels.

In order to achieve this grand mission, it’s greatly thanks to our talents who are experienced, well trained, anddeeply focusedon the hotel’sfuture goals and position.

Currently, we are seeking an experiencedMICE Sales Managerto join Park Hyatt Saigonto join and continue with us in our significant journey.

Job description:

To provide an extremely high level of professional expertise and customer focus to all acquisition, retention and development MICE clients which in turn maximizes hotel revenue and profitability.Implementation of StandardsTo follow all Hyatt Events Standards for answering phone enquiries, handling email enquiries, preparing proposals and contracts, conducting Hotel Tours, properly handling confirmed groups over the Event Planning Team.To fully and correctly use Envision.To maintain complete records of all sales agreements, contracts and quotes for the hotel as per Hyatt’s Policies Procedures.

Customer Service

Together with your MICE Sales Team, to be primarily responsible for converting all incoming leads.To answer incoming telephone enquiries and acknowledge emailed enquiries within two hours of receipt.Where required, to handle last minute leads from enquiry to conversion to the day of the event.To undertake telemarketing activities to identify new business opportunities where required.To follow the Hyatt Standards in relation to the conversion of MICE leads.To deliver the brand promise and provide exceptional client service at all times.To actively listen and effectively identify appropriate messages and delivery methods to clients.To provide courteous and professional service to our internal customers in other departments.

Profitability

To meet your designated revenue targets.To proactively find and confirm new leads within the MICE segments.To assist with the preparation and regular update of the departmental budget.To continuously seek ways to maximize revenues and profits by cross selling and up-selling other hotel facilities and services.

Sales and Marketing

To fully utilise the correct photography, presentation material and approved selling phrases for all forms of client presentations.

Benefit

Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:

International, professional and friendly 5-star working environmentFull training from Hyatt (Hotel orientation, Leadership development, E-learning, workshop…)Learning and development opportunitiesAssociates Social Space (Designed by colleagues for colleagues) and Associate Social ActivitiesComplimentary 2 duty meals per working shift and team menu designed by our Chef twice per weekBe provided uniform and laundry serviceDiscount 50% for FB service at our restaurantsComplimentary accommodation at selected Hyatt properties worldwideFree parking at our associate parking area

Ideally with a relevant degree or diploma in Hospitality or Tourism management.Minimum 2 years work experience as MICE Sales Manager.Good problem solving, administrative and interpersonal skills.The position is for Vietnamese only.

Ideally with a relevant degree or diploma in Hospitality or Tourism management.Minimum 2 years work experience as MICE Sales Manager.Good problem solving, administrative and interpersonal skills.The position is for Vietnamese only.