Microsoft 365 Engineer
Kforce
Kforce has a client that is seeking a Microsoft 365 Engineer in Southfield, MI.
Responsibilities:
* Microsoft 365 Engineer will oversee the administration, configuration, and optimization of the Microsoft 365 ecosystem (Exchange Online, SharePoint Online, OneDrive, Microsoft Teams)
* Monitor performance metrics and ensure high availability and performance of Microsoft services
* Provide advanced escalation support for M365 issues that cannot be resolved by Help Desk
* Develop and execute strategies for Office 365 migrations and enhancements while ensuring minimal business disruption; This includes Mobile Device Management (MDM), security and compliance solutions (i.e. Intune, Defender)
* Collaborate with cross-functional teams to integrate M365 tools into workflows for enhanced productivity and communication
* Work closely with security analysts to ensure cloud services and identity management solutions (i.e., DUO, Azure AD) are properly implemented to meet business requirements while balancing IT security risks
* Monitor systems for security breaches, report potential intrusions and assist IT security teams in response actions
* Implement, test, and validate robust data backup, business continuity and disaster recovery plans for M365
* Develop, maintain and provide training to appropriate IT administrators on the use of automated recurring tasks and systems configurations using tools such as PowerShell scripting and Microsoft Power Automate
* Provide after-hours support for critical system issues or scheduled maintenance tasks
* Stay informed of new M365 features and proactively recommend enhancements or new tools
* Support end-user training and awareness programs for efficient use of the M365 platform
* Ensure regulatory compliance for data within the M365 cloud, aligning with HIPAA, PCI DSS, and other relevant frameworks
* Perform other related duties as assigned
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