Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

About Us:
At Five9, we are at the forefront of delivering transformative solutions to the Contact Centre industry. We’re seeking a driven Mid-Market Sales Director to join our dynamic team. In this individual contributor role, you’ll play a crucial part in acquiring new customers and driving revenue growth across the region.

Location: Eastern Canada (Quebec and Eastern Canada)

Key Responsibilities:

Drive New Business Development: Identify and pursue new business opportunities within the Contact Centre market. Your focus will be on acquiring new clients and expanding our market share. Build Strong Client Relationships: Establish and nurture relationships with potential clients, understanding their needs and how our solutions can address their challenges. Develop Strategic Sales Plans: Create and implement targeted sales strategies to achieve ambitious revenue goals. Leverage market insights to identify key prospects and opportunities. Present Solutions Effectively: Articulate the value of our Contact Centre solutions through compelling presentations and proposals, demonstrating a deep understanding of client needs. Collaborate with Cross-Functional Teams: Work closely with all cross-functional teams to ensure our offerings meet market demands and exceed client expectations. Maintain a Proven Track Record: Showcase your successful history in selling Contact Centre solutions with measurable results that demonstrate your ability to exceed sales targets and drive revenue growth.

Qualifications:

Experience in Sales: Minimum 7 years of experience in sales or business development, specifically within the Contact Centre or related technology sectors. Proven Track Record: Demonstrated success in acquiring new clients and achieving sales targets, with tangible examples of past performance. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels. Strategic Thinker: Ability to analyze market trends and develop effective strategies to capture new business opportunities. Self-motivated: Driven and proactive, passionate about sales and a strong desire to succeed. Language: Fluent in both French and English preferred

Why Join Us?

Be part of a forward-thinking company that values innovation and collaboration. Opportunity to make a significant impact in a growing market.

If you are an aggressive team player with a passion for closing new business and a proven record of success, we want to hear from you!

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia. 

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.