Who we are looking for

An individual who is highly motivated and will advance productivity of a middle office team.  This person will perform various daily activities as well as oversight of functions performed by other team members.

Why this role is important to us

The team you will be joining is a part of State Street Global Delivery (SSGD). SSGD gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As an Officer on the Claims Management team you will:

Perform daily Claims activities.Communicate with internal teams across departments to research and resolve claims.Communicate (verbal and written) with clients and internal management related to claim activity and ad-hoc inquiries.Define, prioritize, and manage successful completion of ad hoc client requests, reports and/or projects.  Ensure timeliness of deliverables and that final product meets client needs.Build and maintain strong client relationships. Resource for monitoring, reporting and resolution of escalated issues.Perform other duties as requested.

What we value

These skills will help you succeed in this role:

Strong client service skills with ability to communicate effectivelyThe ability to act globallyStrong critical thinking, problem solving, and decision making skillsExperience working in a fast paced environment

Education & Preferred Qualifications

4 year degree in relevant field.At least 3-5 years of industry experience. General understanding of securities operations and investment manager middle or back office operations preferred.Excellent communication, interpersonal, and organizational skills.Computer proficient, including spreadsheet (MS Excel) and database applications skills.

About State Street 

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. 

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. 

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. 

State Street is an equal opportunity and affirmative action employer. 

Discover more at StateStreet.com/careers 

Salary Range:

$58,240 - $83,200 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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