At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Junior Operations and Customer Service Specialist with English

Location: Warsaw

Main responsibilities:

Adding and modifying Elavon customer data in internal systems;

Checking potential customer’s contracts;

Taking care of the Fulfillment department mailbox – replying to incoming queries, distribution of the incoming emails/documents.

Documents processing in electronic form;

Analysis of documentation and system data;

Preparing reports and statistics,

Cooperation with other Elavon branches in Europe.

Requirements:

Good knowledge of English;

Availability to work from Monday to Friday, 8 hours daily

Good knowledge of MS Office;

Good self-organization and ability to prioritize tasks

Precision and self-reliance in every day duties;

Being a strong team player;

Prior experience in office work will be an asset.

We offer:

Full time position, employment agreement;

Excellent package including complex medical care, group insurance, Multisport card;

You can recommend friends in Referral Program and collect awards

Highly professional, multicultural environment and high standards of work;

Clearly defined career path (experts or managers), wide range of trainings - online trainings also available at home,  trainings in classroom, funding for learning foreign languages;

Work in a dynamic team with a supportive inclusive culture and strong values;

Interaction with Clients and Colleagues across the globe;

You will work in an inspiring atmosphere. We work together and celebrate together - everyone will find something for themselves

Offices in a convenient location in Warsaw, easily accessible by Metro + bus

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.