Site: The Brigham and Women's Hospital, Inc.

 

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community.  We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

 

 

Job Summary

Point-of-Care Testing (POCT) Program Coordinator

This role assists in managing the Point-of-Care Testing (POCT) program and supports all related laboratory services. It is responsible for ensuring the operations and regulatory compliance of both waived and non-waived POCT conducted remotely in patients' homes, as well as supporting offsite laboratory testing across MGB laboratories. The position works collaboratively to ensure accurate and reliable testing, staff competency, and adherence to all regulatory standards and agencies.

Does this position involve patient care? No.

Essential Responsibilities:
✔ Regulatory Compliance & Standardization:

Ensures policies, Standard Operating Procedures (SOPs), and associated forms align with regulatory requirements and reflect current practices.
Supports standardization of SOPs and best practices across MGB POCT programs.
✔ Training & Education:

Provides initial training, 6-month evaluations for new hires, and annual competency assessments for all personnel performing POCT.
Conducts ongoing education on Joint Commission/CLIA requirements, quality control, and good laboratory practices.
✔ Proficiency Testing & Quality Assurance:

Manages regulated and non-regulated Proficiency Testing (PT) programs, ensuring proper staff rotation and annual renewals, signed off by the CLIA Laboratory Director.
Oversees instrument linearity, calibration verification, and biannual method comparisons to maintain accuracy and reliability.
This role is essential in maintaining high-quality point-of-care testing and ensuring compliance across all testing sites

 

Qualifications

Education
Bachelor's Degree Medical Technology required or Bachelor's Degree Related Field of Study required


Licenses and Credentials
Medical Technologist (ASCP) - American Society for Clinical Pathology required

Board of Certification (ASCP-BOC) preferred

Experience
Clinical Laboratory experience as required to serve as the CLIA Technical Consultant 5 years required

Knowledge, Skills and Abilities
- Must have the analytical abilities necessary to perform waived and non-waived test procedures with a high degree of accuracy and an understanding of their relevance to specific patient conditions.
- Must have the ability to read, comprehend, and follow written procedures, regulatory documents, and verbal instructions.
- Must have the ability to perform arithmetic, algebraic, and statistical calculations.
- Must have strong interpersonal and communication skills necessary to work effectively and collaboratively with colleagues and patient care providers.
- Must have technical writing ability and computer skills.

 

Additional Job Details (if applicable)

Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)

 

Remote Type

Onsite

 

Work Location

75 Francis Street

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

EEO Statement:

The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.