Purpose of the Position

Lead and manage the Face to Face sales channel through third parties for the unsecured lending distribution such as Payroll, personal loans, balance transfer and credit cards. Also having as relevant objectives the linking and loyalty of employees of companies that pay their payroll with HSBC, as well as connecting and approaching existing clients with pre-approved credit offers, as well as providing assistance and advisory services in the mobile application of HSBC from these payroll clients.

Provide service and advice in companies to clients regarding the use or enrollment of internet banking and mobile application.Participate in business events to introduce the bank to the company and be able to provide special products and prices to payroll groups with special negotiation.Advising clients to obtain a means of payment and financing.Provide assistance to clients to understand the use and management of their internet banking and mobile application, as well as its functionalities to improve their experience with HSBC.Financial advice with clients to obtain the required financing as clearly as possible and according to their needs.Lead a team of 12 people including the 8 Regional Channel Managers.Synergy with the Payroll and WholeSale teams to guarantee access to payroll groups and provide service, advice and promotion of the bank's and channel's core products.Communication and negotiation with the Payments and Lending product areas to seek improvements in processes, products and promotions.Collaborative work with the Incentives and Expected Performances team to keep the channel strategy and expected sales and financial budgets aligned.Communication and negotiation with third-party service provider agencies.Generate negotiations that drive profitable and sustained business for the channel and maintain the service and operation levels of the agencies with their agents and for our clients.Sales Quality at minimum expected levels.Review of the minimum controls authorized by Cyber ​​Security and Operational Risk.