Crown are looking for a highly motivated, sales and customer service focused team player to be a part of our Relobility department supporting customers in relocating their household goods across the globe and provide destination services to get them settled into their new location. 

 

Location
Office based at our International Relocations Hub in Ruislip, West London, HA4 0BJ.

 

What is a Mobility Advisor to us? 
The role of the Mobility Advisor is an integral one within the Crown Mobility and Relocations Business, providing excellent customer experience and expert knowledge to ensure Crown offers a world class service to all its clients and their employees.

 

The Responsibilities of a Mobility Advisor
•    Liaise with assignees and clients to implement and manage a range of global mobility services including home search, destination services and intercultural training within agreed budgets; •    Act as the primary contact to assignees and relevant Crown clients regarding their moves;
•    Ensure consistent communication between all relevant parties associated with the move or services provided;
•    Act as a specialist in Crown’s services and advise clients and assignees where appropriate;
•    Complete financial tasks and documentation processes to assure accurate and timely invoicing, including drafting of job costs and invoicing.

 

What is in it for you
You'll be based in one of the largest Crown hubs globally, gaining hands-on experience of our operation and learning the many valuable skills you'll need to manage a business. Everything from sales, marketing and account management to coaching, mentoring and leadership skills. 

 

You will have the opportunity to enrol on our innovative in-house training courses, and have access to an extensive library of on-line personal development training materials, that will hone and nurture your leadership skills, preparing you for your future career.

 

You will have access to our many benefits, which Includes but is not limited to; 
•    Enhanced service based holiday entitlement plus birthday leave;
•    Auto enrolment pension scheme; •    private medical care;
•    Store discounts;
•    2 volunteering days per annum;
•    An innovative wellbeing package.

 

What we are looking for
We look for people who are driven by results and have a clear aptitude for sales. Entrepreneurialism is very important, especially if you can balance it with empathy for our diverse customers and ability to understand what they really need. After all, this job is all about engaging with customers and finding new, creative ways to exceed their expectations.

 

Teamwork is a big part of life here, so you must be someone who loves taking a collaborative approach and who can recognise and acknowledge the contribution of others. 

You’ll also be able to motivate and inspire the people around you by bringing enthusiasm and positivity to everything you do. 

 

Equal opportunities
Crown is an equal opportunities employer.  We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law.

 

Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region.  We are committed to diversity, and to employee well-being, engagement and development.