Performs receptionist and related administrative duties for the facility and as assigned by the Business Office Manager. Performs role as liaison to visitors, families, vendors and other external constituents. Responsible for distribution of daily resident census.
Essential Duties and Responsibilities:
Operates switchboard and paging system.
Receives and screens visitors, guests, sales representatives and others who may visit the organization and directs them to the proper person.
Informs visitors of the visiting rules and regulations and may advise the supervisor in charge of individuals whom they feel should not enter due to their age, condition or other factors involved.
Maintains current reference of resident by name and room number, list of emergency phone numbers, list of department extensions with names of key personnel and their extension number.
Handles typing and filing of correspondence and outgoing mail for the various departments as needed. Handles mail delivery to residents and staff.
Types daily census information and distributes to department heads.
Performs all tasks and duties in an efficient and safe manner.
Performs other related duties as assigned or as necessary. Remains flexible and adaptable in work schedules and work assignments as defined by departmental and facility needs.