Overview:

Services as intermediary for the collection, review and preparation of information for submission of loans for Closing Disclosure (CD) issuance. Collaborates with applicable parties to meet target close date through time management of tasks and pipeline reporting. Ensure accuracy of data being submitted for CD Issuance that includes Hazard Insurance, taxes, fees , payoffs and applicable invoices for third party fees. OR - Responsible for CD Issuance through to issuing closing documents and funding the loan. adhering to product, investor, state and federal guidelines.  

Primary Responsibilities:

Maintain effective communication with all necessary parties involved in closing a transaction, from  the customer, broker, correspondent, settlement agent, loan officer, post-closing, loan delivery, mortgage servicing, mortgage accounting, funding and co-workers to ensure a seamless closing experience, starting with CD preparation to CD Issuance through to issuing Final Closing documents.   

Work with various internal departments as well as external organizations to obtain closing related documentation or obtain necessary information needed to complete a closing (i.e.,  payoffs, subordination’s, releases, tax, title, homeowners/flood information).

Perform a thorough and accurate review of the file to ensure the loan is in compliance with State and Federal guidelines.   This also includes but is not limited to reviewing homeowners, flood, title and tax related documents.

Follow up on rate lock expirations and document expirations. 

Review system of record information to ensure accurate closing documentation can be prepared and that the necessary closing documents are in the system.  

Perform validation of fees and submit wires to fund all loans within necessary time frames.  Prepare and Issue CD timely and accurately, ensuring review of applicable at close conditions, investment required into transaction, and cash back at closing.

Report system and closing document issues to management.

Test closing documents and custom enhancements for system updates.

Assist in new employee/contractor onboarding, and technical training.

Aid with expansion of departmental instructional manual/materials.

Serve as senior member of staff to support Team Lead in answering questions, briefing peers on policy/procedure updates and providing considerable input on day-to-day business practices.

Proven ability to excel in demonstrating key skills and consistently exceeds the agreed upon objectives outlined in positions Annual Performance Objectives.

Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Promote an environment that supports diversity and reflects the M&T Bank brand.

Complete other related duties as assigned.

Scope of Responsibilities:

The scope of the position involves a high level of risk due to the importance of the regulations that a closer is responsible for adhering to such as TRID, High Cost, TILA, and RESPA.

Education and Experience Required:

Associate’s degree, or equivalent work experience

Minimum of 2 years’ prior Mortgage experience

Education and Experience Preferred:

Prior Mortgage experience in Mortgage Closing whether at a Lender, Title Company or Settlement Agent’s office

Solid knowledge of Department software

Strong PC skills with knowledge of spreadsheet, word processing, and email software

Specialized knowledge of all product, regulations and policies

Ability to make sound decisions based on information provided

Versatility and flexibility working within an ever changing fast paced mortgage environment

Ability to function independently within time constraints

Excellent verbal and written communication skills

Strong attention to detail and organizational skills

Ability to prioritize daily workload

Ability to work in a team environment

Strong work ethic, reliable and dependable

Notary Public

Required Availability:

Hours of this position are Monday-Friday, 8:30am-5:00pm

Work Location/Working Model:

This is a hybrid position requiring 2 days in-office per week. Eligible candidates must live within commuting distance to 1100 Wehrle Drive, Williamsville, NY 14221.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.57 - $30.95 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

LocationWilliamsville, New York, United States of America