Responsible for all incoming warehouse loan files, funding documents and wire instructions. Performs other projects and duties as assigned.

Essential Functions, Duties, and Responsibilities:

·       Review incoming warehouse loan files, funding documents, and wire instructions.

·       Wire out funds individually for each file.

·       Wire out additional funds when clients request and update file in WLS system.

·       Assist with collateral check in and shipping procedures.

·       Assist with entering in received credits and applying funds to correct files.

·       Establish working relationships with all client funders.

·       Maintain client satisfaction through excellent and timely customer service.

·       Perform special projects as assigned.

Required Knowledge, Skills and Competencies:

·       Strong attention to detail.

·       Strong organization skills.

·       Strong computer skills.

·       Knowledge of mortgage documents and notes a plus.

Industry and Work Experience:

·       2 years customer service experience required.

·       Mortgage industry experience a plus.

Academic:

·       High school diploma or GED required.

·       Bachelor’s degree preferred.