Welcome page Returning Candidate? Log In Here Mortgage Support Officer Location US-CA-El Monte Job ID 2025-12323 Category Other Position Type Full-Time Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.  Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further. Overview

East West Bank is seeking a Mortgage Support Officer. 

Responsibilities Reviews loan applications submissions from the MLO salesforceReview new loan documentation to assure accuracyEnsure that all necessary items are received in order to place the loan file into processingReview loan application to verify and prequalify for income asset and ability to repay(ATR)Make initial contact with MLO and customers by phone and emailPartner and support with MLO and Loan Processors to help support a smooth and pleasant customer experience Qualifications Effective interpersonal relationships with customers, management and team members;Ability to perform tasks quickly and accurately;Ability to operate in a team environment to accomplish shared goals;Ability to effectively manage time as related to daily tasks;Ability to prioritize multiple demands while maintaining professional demeanor;Proficient in Word, Excel and other business applicationsStrong skills in math and problem-solvingProficient in Microsoft Office programs as well as EWB document retrieval and preparation systems and electronic communications. Compensation The base pay range for this position is USD $22.00/Hr. - USD $24.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location. Options Apply for this job onlineApplyShareEmail this job to a friendRefer <p style="margin: 0px;"><span style="color: #54585a;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p> Share on your newsfeed

East West Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Reasonable accommodations for disability are provided to applicants and employees in accordance with applicable law. Application FAQs

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