At RumbleOn, the country’s leading retailer of powersports, our success depends on serving our customers with the best team members in the industry! If your career goals include making a valuable contribution in an exciting and growing company and you love powersports and motorcycles, ReadOn!
Arrowhead Harley-Davidson, a subsidiary of RumbleOn, is seeking an outgoing and highly motivated Cashier! Our ideal candidate has solid mathematical and computer skills and can multitask effectively in a busy dealership service center. Previous work experience taking payments, preparing invoices, and balancing registers are helpful. We need an eager candidate who is poised to provide excellent customer service and communication skills to interface with our customers, accounting team, and service technicians. If this sounds like you, then this opportunity may be perfect for you!
Responsibilities:
Assume responsibility for cash register and cash control to ensure that all amounts are correct Print receipts for customers, reconcile billing problems, issue refunds, and answer questions related to the cost of service. Provide exemplary customer service while efficiently and professionally fielding phone calls to deliver a positive buyer experience Proactively resolve and reconcile unpaid, declined, or outstanding service payments and document transactions in the dealership computer system Interpret and articulate costs and fees to customers to ensure a thorough understanding of the amount owed Assist with general front desk clerical duties such as managing office supply inventory, keeping the cashier window area clean, and patching callers through to the appropriate contacts Greet customers with a smile, maintain a professional appearance, escalate customer complaints to the service advisor if needed Ensure customers are satisfied with all orders and items received or work completed. Other duties as assigned.