Job Description: The Move Manager’s primary responsibilities include (but are not limited to); Managing the Client relationship from consultation to job completion; Resolution and follow-up of customer complaints; Supervise on-site training of new hires; Conduct on-going training, coaching and performance management of current employees; Assist with marketing in coordination with owner; Cultivate and foster a cohesive team environment by express, modeling and reinforcing the company culture and high customer service/solution-based standards. Roles and Responsibilities: + Improving the operational systems, processes and policies in support of company goals + Serves as Manager-On-Duty during move projects. + Supervise Team in the organizing and sorting of household items for distribution, liquidation, donation, and move.  + Reporting of all incidents/accidents to Owner. + Manage all facets associated with the packing/unpacking, settling/resettling, liquidation and move of household items (including all on-site employees). + Update daily progress to owner at the end of each workday.  + Assist the owner with marketing the move/relocation services by networking and attending networking meetings as needed. + Other responsibilities as needed. Qualifications & Skills: + Ability to manage a team in a fast-paced and unique work environment. + Excellent problem solving and decision-making skills. + Above Average knowledge of Microsoft Windows, including Word, Excel and PowerPoint. Additional Qualifications: + Outstanding interpersonal skills and a collaborative management style. + Commitment to high professional ethical standards. + Strong planning and organization skills with a sharp eye for attention to detail. + Local candidates only : for Rapid City, SD area Powered by JazzHR