Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Position Overview: The MQ Series SysAdmin Support role involves managing and maintaining IBM MQ infrastructure to ensure seamless message queuing and integration across various applications. The role requires expertise in MQ administration, troubleshooting, and performance optimization.

Key Responsibilities:

Installation and Configuration: Install, configure, and upgrade MQ queue managers and related software.

Monitoring and Maintenance: Monitor MQ queues and channels to ensure high availability and performance. Perform regular health checks and apply necessary patches and updates.

Troubleshooting: Provide support for incidents related to MQ Series, including root cause analysis and resolution. Collaborate with other teams to resolve network, storage, and server issues.

Documentation: Maintain and develop operational documentation, including configuration settings, procedures, and troubleshooting guides.

Performance Optimization: Analyze and optimize MQ performance, ensuring efficient message processing and minimal downtime.

Support and Training: Provide technical support and training to staff on MQ-related matters. Assist in evaluating new MQ software and features for development and production environments.

Collaboration: Work closely with development, networking, and storage teams to implement MQ solutions and ensure integration with other systems.

Qualifications:

Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience: Solid experience in MQ administration and support.

Skills: Proficiency in IBM MQ, WebSphere Message Broker, Java, and SpringBoot. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities.

Work Environment:

Typically office-based, with occasional travel to meet clients or software vendors.

Standard working hours, with flexibility for extended hours during critical incidents or project deadlines.

Who You Are

Education:

Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience:

Solid experience in MQ administration and support.

Experience with IBM MQ and WebSphere.

Skills:

Proficiency in IBM MQ, WebSphere Message Broker, Java, and SpringBoot.

Strong analytical and problem-solving skills.

Excellent communication and teamwork abilities.

Knowledge of security protocols and practices related to MQ.

Ability to perform performance tuning and optimization of MQ systems.

Familiarity with backup and recovery operations.

Certifications:

IBM Certified System Administrator - MQ V8.0 or similar certifications.

Availability:

Willingness to provide 24x7 support and participate in an on-call rotation.

Other Requirements:

Ability to work independently and as part of a team.

Strong documentation skills to maintain accurate records of configurations and troubleshooting steps.

Understanding of IT policies and industry regulations.

Fluent English

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.