As the MRI Technical Assistant, you will be responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. DUTIES AND RESPONSIBILITIES: + Greets and assists patients, customers and visitors in person and over the phone. + Will perform patient registration in various systems. + Answers all phone calls in a professional and courteous manner. + May be responsible for verifying insurance coverage and obtaining prior authorization. + May perform preliminary screening of patients prior to procedures, which may include medical history. + May transport patients to/from the exam room. + Will maintain a clean and organized work area. + Will ensure accuracy of patient records. + May schedule patient appointments and obtain insurance verification and/or authorization. + Performs all duties within HIPAA regulations. + Other duties as assigned. EDUCATION AND RELATED EXPERIENCE: Required: + High School Diploma or equivalent experience required. + Strong customer service skills. + Organizational and multitasking skills. + Solid knowledge of computer applications and programs. Preferred: + CPR Certification is a plus. + Six months customer service or related experience and/or training. + Knowledge of medical terminology is a plus. + Bilingual in Spanish is a plus.