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Master Data Management & Support

Role Summary

Provides analytical support to application users Sphera tool. Answers questions regarding system procedures, online transactions, systems status, Data Governance, request database and downtime procedures. Responsible for gathering, compiling and synthesizing information about technology processes or systems.

Provides Data support to application users. Answers questions regarding MRO Master Data procedures, Master Data transactions, Data Governance and request database. Gathers, analyzes, and normalizes relevant information related to, and from Plants based stakeholders/ Data Experts to determine data SOP and data standards.

Organizational levels

MRO/MDA Master Data Domain Lead (N-5)

Key Responsibilities & Accountabilities

Responsibilities

Responsible for communications and interfacing with internal and external stakeholders impacted by service disruption, changes, and/or reductions in service.Responsible for request database maintenance and support.Create and maintain help content and knowledge base for applications, to be leveraged by User Support teams.Responsible to work with stakeholders and project team to prioritize collected requirements.Identify and implement service improvements and process improvements.Responsible for compiling audit requirements and processes. Represent the domain, if selected for audit.Implement and monitor controls defined by the internal control’s standards manual.   Provide evidence of execution as required.Responsible for MRO material resource optimization.Knowledge on Material Master is a plus.Responsible to control unauthorized changes in master data.Responsible for providing access to users for requested database, SharePoint and approve SAP roles.

Accountabilities

Application service level targets (e.g., Accuracy, Turnaround time) met or exceeded.Timely investigation and resolution of issues through coordination with User Support teamsAble to Provide Application (Sphera) Governance & take ownership.

Key Competencies required.

Technical Competencies

Experience working with SAP Master Data (MRO or Materials)/ PM master Data.Experience working with SAP Material Master Data.Knowledge in MRO, SAP MM & PM modulesGood to have MRO tool knowledge like Struxure / SpheraUnderstanding of ITIL processesKnowledge of business processes and the Manufacturing / chemical industryAbility learn and upskill on new processes and applications.Knowledge on LSMW and mass data load toolsKnowledge on SAP workflows, Data transfer within SAP systems and IDOCs (desirable)Knowledge on working with Master data in S/4HANA and MDG is add on.Support project team with required details, UAT, cut over plan from data perspective.Knowledge and Understanding of Internal ControlsAbility to work cross-functionally.Prefer to have hands on PM (plant maintenance) experience.

Leadership Competencies

Manage externally contracted resources.Strong verbal and written communication skillsStrong Excel skills and Analytical capabilities

Experience & Education required

At least 2 years of Plant maintenance & 2 to 3 years IT experience with specialization in Master data management.Bachelor’s degree in engineering (preferred Electrical/Mechanical)

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

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We are excited to share that on May 22, 2024, DuPont announced plans to separate(1) into three industry-leading, independent publicly traded companies. This strategic move will create focused businesses with distinct investment profiles. We believe the proposed separations will create opportunities for all three future companies to better serve their customers and unlock long-term value for stakeholders. This process is expected to take 18-24 months from the date of announcement to complete. We are committed to supporting our employees throughout this transition and ensuring a smooth and successful separation process. We look forward to welcoming new talent who are interested in contributing to the continued success and growth of our evolving organization.

(1)The separation transactions are subject to satisfaction of customary conditions, including final approval by DuPont's Board of Directors, receipt of tax opinion from counsel, the filing and effectiveness of Form 10 registration statements with the U.S. Securities and Exchange Commission, applicable regulatory approvals, and satisfactory completion of financing.  For further discussion of risks, uncertainties and assumptions that could impact the achievement, expected timing and intended benefits of the separation transactions, see DuPont’s announcement.

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.