We are now looking for a MS Automated Operations Engineer professional. This job role is responsible for the coordination, support, management and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
What you will do!
• Performing continuous service, status and performance monitoring to proactively detect possible failures and act upon them to ensure 1st level restauration and recovery
• Daily preventive checks on the Business Support systems.
• Daily reports
• Monitoring and primary analysis of daily/monthly flows, processes, and alarms.
• Check availability of the applications. Act upon when issues occur in a timely manner.
• Analyze and solve standard problems and events in the area of work area based on the existing procedures and in case the procedures are missing or are incomplete notify the proper BackOffice
• Incidents lifecycle
• Ticket handling
You will bring
• Technical degree (IT, Telecom)
• Unix/Linux OS basic command line experience entry level
• Shell (sh) scripting experience or other scripting languages - entry level
• SQL basic commands
• Manage instructions & procedures
• Applying expertise & technology
• Work experience with similar Business Support systems is a plus
• Fluent English (spoken and written)
• Italian speaker (Nice to have/ willing to learn)
• Other competences: communication skills, attention to details, problem solving attitude, ability to work in a dynamic environment
• Contract type: full time;
• 25 vacation days/year;
• Medical & life insurance;
• Career plan mentoring;
• Referral bonuses for recommending your friends to work at Ericsson;
• Flexible benefits from your favorite brands available on flexible benefits portal;
• Gym subscription (available in flex benefits together with a series of other options);
• Internal learning platform to develop your knowledge, skills, and proficiencies & curated external content -- articles, videos, courses, podcasts, and books from external libraries such as Skillsoft, Pluralsight, Big Think, EdX, TED Talks, Khan Academy, YouTube, and the open web itself (learning platform mobile-enabled);
• In case of travel, daily allowance, transport, and accommodation will be paid by the company.
• Part of an active community via Brand Ambassadors, CSR Activities, Sports Teams.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: Romania (RO) || Bucharest
Job details: Automated Operations Engineer