Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Associate

Job Description & Summary

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.

Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Apply a learning mindset and take ownership for your own development.Appreciate diverse perspectives, needs, and feelings of others.Adopt habits to sustain high performance and develop your potential.Actively listen, ask questions to check understanding, and clearly express ideas.Seek, reflect, act on, and give feedback.Gather information from a range of sources to analyse facts and discern patterns.Commit to understanding how the business works and building commercial awareness.Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Job Summary - 

A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Strategic Program Management Office Sourcing practice will provide you with the opportunity to help organizations balance long term strategies and short-term imperatives to optimize their investments and strategic activity required to achieve the organization's business objectives. We help enhance organizations project and program performance by identifying alternative project approaches, consistently aligning projects with corporate strategy, setting the tone and pace of programs from the outset, responding quickly and effectively to crisis situations and extracting value from agile program delivery. Our team's roles focus on project portfolio management for both people and client management. Additionally, our team processes services such as portfolio, program, and project management which require a diverse range of skill sets needed and growth opportunities for new and experienced team members.

Minimum Degree Required (BQ) *:

 Bachelor’s Degree

Degree Preferred:  

Bachelor's degree

Required Field(s) of Study (BQ):  

Preferred Field(s) of Study:

BA/BSC/B.Tech/M.tech/MSC/MCA. etc

Minimum Year(s) of Experience (BQ) *: US

Minimum of 3+ year(s) of experience

Certification(s) Preferred:   

NA

Preferred Knowledge/Skills *:

Linux Server Admin

Server Lead/Admin will coordinate the day-to-day activities of the operational systems, processes, and infrastructure required for all service offerings being developed that assist clients on their Managed Service Delivery. This individual will work with one or multiple clients to gather requirements and the corresponding work needed based on the client’s Delivery roadmap. They will manage the day-to-day business of operations including various stakeholders and internal and external delivery partners.

Responsibilities

· Role supports our services that focus on the Red Hat Operating System. The Client’s Environment is pre-dominantly on Azure Cloud.

· Extensive experience with Installation, Configuration, Patching, Backup-Recovery on Linux infrastructure.

· Familiarity with Elastic, reviewing logs, troubleshooting issues should be called out as a focus

· Familiarity with Ansible would be a plus.

· Experience in maintaining Red Hat Satellite/Spacewalk, Redhat, Cockpit, Redhat Identity Manager.

· Working knowledge on OLVM (Oracle Linux virtualization Manager)

· Oracle Linux LDOM and CDOM experience.

· Knowledge on Bacula Enterprise backup for Linux or any backup software.

· Patch management experience using Oracle patch manager for Exadata cloud @ customer (ExaCC).

· Knowledge on Graylog, Grafana enterprise (Good to have)

· Experience in involving discussion with clients for Operating System requirements, performance, and integration issues and providing better solutions or approaches along with capacity planning.

· Responsible for identifying and resolving performance bottlenecks in relation to CPU, I/O, Memory.

· Day-to-Day Production support and maintenance of different versions of server infrastructure

· Identifies trends and assess opportunities to improve processes and execution.

· Raises and tracks issues and conflicts, removes barriers, resolves issues of medium complexity involving partners and calls out to appropriate levels when required.

· Solicits and responds to feedback while gaining dedication and support.

· Stays up to date on industry regulations, trends, and technology.

· Coordinates with management to ensure all operational, administrative, and compliance functions within the team are being carried out in accordance with regulatory standard methodologies.

Qualifications

● Bachelor’s degree in Computer Science or related technology field preferred

● Minimum of 4 years of hands-on experience on Linux operating systems.

● Strong working knowledge of ITIL principles and ITSM

● Current understanding of industry trends and methodologies

● Outstanding verbal and written communication skills

● Excellent attention to detail

● Strong interpersonal skills and leadership qualitie

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Cloud Administration, Cloud-Based Service Management, Cloud Engineering, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Infrastructure Optimization, Cloud Migration, Cloud Operations (CloudOps), Cloud Performance Optimization, Cloud Service Delivery, Cloud Strategy, Communication, Emotional Regulation, Empathy, Inclusion, Infrastructure Management, Infrastructure Performance, Intellectual Curiosity, Microsoft Azure, Optimism, Performance Monitor, Teamwork {+ 4 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date