CGI PH is looking for MS Dynamics professionals with experience in Customer Engagement or CRM Development. Become a solid source of information in your area of expertise.
Your future duties and responsibilities:• This would include having significant to expert knowledge in two or more of the Dynamics CRM/CE technical skills that may include but are not limited to:
a. Development
i. Debugging
ii. Customization
b. Architecture
c. Security
d. Visual Studio Integration
e. SQL
f. Performance optimization
g. Azure & Cloud
• Create documentation and white papers that will be used in case studies and training session for more junior members.
• Ability to work in a team environment and contribute to his teams’ knowledge and experiences.
• Co-team with the Solutions Architect to produce a technical specification for custom development and systems integration requirements.
• Produce a detailed technical design document to match the solution design specifications
• Complete/oversee the custom development and quality assurance efforts for custom work
• Able to meet or exceed agreed service level targets with the client in the Service Level Agreement (SLA) in terms of:
a. Incident Management
b. Problem Management
c. Service Requests
d. Change Management
• Participate and lead, when needed, the project meetings with the customer
• Manage development designs and projects to meet project and customer required time lines.
• Communicate with client professionally either through phone or e-mail.
• Minimum 3+ years of hands-on technical experience in customizing Microsoft Dynamics CRM 365 and .NET development using VB.NET, C#, JS, and SQL
• Work directly with the lead developer and customers to assist in developing and deploying Dynamics CRM 365 solutions in the Azure platform.
• Deep understanding of CRM Customer Service or Marketing Module
• Knowledge of Power Platform (Dataverse, Power Apps, Power Automate)
• Experience in customizing and creating CRM entities and processes.
• Ability to work in an agile development environment with shifting priorities.
• Good understanding of CRM capabilities, architecture, and ability to determine the best approach as to when to employ out-of-the-box configurations vs. custom development.
• Experience in developing procedures and queries with Microsoft SQL Server DB
• Good in troubleshooting, quickly identifying the root cause of defects and resolving them
• Excellent communication skills in English – both in spoken and written
• Demonstrates exceptional organizational skills (detail-oriented)
• Excellent analytical and problem-solving skills
• Willing to work in a fast-paced multicultural environment
• Must be amenable to working onsite 2-3 days a week in Taguig on either mid or night-shit.
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.