Exciting opportunity managing multiple properties internationally

Job Summary

Multi-property House Manager required to implement organisation and consistency throughout their property portfolio and ensure the smooth/efficient operation of the principal’s households and overseeing daily activities. The properties are in London, Europe and USA.

Job specification: 

This job description outlines the multifaceted role of a Multi-Property House Manager, highlighting the need for a dedicated, professional, and adaptable individual capable of managing the complexities of a portfolio of luxury households internationally. The properties are kept informal but to a very high standard.

Household Operations

Implement systems and organisational procedures across the portfolio to simplify the day-to-day operations and maintain consistency Oversee household activities and ensure all areas of the residences are maintained to the highest standards Coordinate with contractors and service providers for repairs, maintenance, and renovations Manage household inventories, including supplies, equipment, and furnishings

Budget and Financial Management

Authorize purchases and negotiate contracts with vendors and service providers

Personal Assistance

Ensure the residence owner’s preferences and privacy are respected at all times

Security and Privacy

Liaise with security personnel at residence to address any concerns or incidents

Administrative Duties

Maintain detailed records of household operations, staff employment, and financial transactions Handle correspondence, appointments, and other administrative tasks for the residence

Candidate specification:

The role demands strong organizational skills, leadership, and the ability to handle a wide range of tasks with discretion and confidentiality You will be able to demonstrate proven experience implementing operational systems and procedures from scratch and overseeing the day to day operations thereafter Proven experience in a similar role within a private residence, luxury hotel, or high-end hospitality setting managing multiple properties Ability to travel reasonably frequently, approximately 1 week every month (unlikely to be more than 1 week at a time but depends on projects) but there is some flexibility on this Excellent managerial and organizational skills Strong financial acumen and experience with budget management Exceptional interpersonal and communication skills Discretion and ability to handle confidential information with integrity Ability to communicate in a clear and concise manner allowing fast and effective communication with the principal Knowledge of etiquette, protocol, and high standards of service Proficiency in relevant software applications (e.g., Microsoft Office) Willingness to be hands on and muck in with the rest of the team

Preferred Attributes:

Certification in household management or hospitality Multilingual capabilities, especially Spanish beneficial

DBS check required at offer stage

How to apply:

Applying for this position: Please email your interest in this position to [email protected]. Please ensure you include the reference number for the position you are applying for (found at the top of the advert). For candidates who are not currently registered with Eden Private Staff, please include an up-to-date CV when applying. Applicants for this position should have excellent checkable references and a valid DBS. Please note we only register candidates with a minimum 3 years’ experience in a similar role. If applying for a UK based role, please ensure you have the correct right to work documentation as we are unable to support with visa applications or sponsorships.