Berlin, DEU
4 days ago
Multi Property Sales Manager MICE (m/f/d) - Berlin Shared Service
**Additional Information** **Job Number** 24208578 **Job Category** Sales & Marketing **Location** Berlin Shared Service Center, Marriott Hotel Services Berlin GmbH., Berlin, Berlin, Germany, 10785VIEW ON MAP (https://www.google.com/maps?q=Berlin%20Shared%20Service%20Center%2C%20Marriott%20Hotel%20Services%20Berlin%20GmbH.%2C%20Berlin%2C%20Berlin%2C%20Germany%2C%2010785) **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Professional German language skills are mandatory for this position** **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales opportunities for a sales cluster. Responsible for account management and acquisition on special corporate segment. Handles numerous accounts and the distribution channels for those accounts. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. **CANDIDATE PROFILE** **Education and Experience** • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. **CORE WORK ACTIVITIES** **Building Successful Relationships that Generate Sales Opportunities** • Develops and leads the special corporate segment to achieve financial goals. • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, sales trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. **Managing Sales Activities** • Assists in the development of marketing/sales strategy for sales cluster. • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Follows up sales leads. • Works on the different distribution channels of all contracted accounts. **Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue** • Identifies new business to achieve revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities based on market conditions and location needs. • Gains understanding of the locations’ primary target customers and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. **Providing Exceptional Customer Service** • Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company’s customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with customers to obtain feedback on product quality and service levels. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.
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