Multi Property Sales Manager MICE (m/f/d) - Berlin Shared Service
Marriott
**Additional Information**
**Job Number** 24208578
**Job Category** Sales & Marketing
**Location** Berlin Shared Service Center, Marriott Hotel Services Berlin GmbH., Berlin, Berlin, Germany, 10785VIEW ON MAP (https://www.google.com/maps?q=Berlin%20Shared%20Service%20Center%2C%20Marriott%20Hotel%20Services%20Berlin%20GmbH.%2C%20Berlin%2C%20Berlin%2C%20Germany%2C%2010785)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Professional German language skills are mandatory for this position**
**JOB SUMMARY**
The position is accountable for proactively soliciting and handling sales opportunities for a sales cluster. Responsible for account management and acquisition on special corporate segment. Handles numerous accounts and the distribution channels for those accounts. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
• Develops and leads the special corporate segment to achieve financial goals.
• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, sales trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
**Managing Sales Activities**
• Assists in the development of marketing/sales strategy for sales cluster.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Follows up sales leads.
• Works on the different distribution channels of all contracted accounts.
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
• Identifies new business to achieve revenue goals.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities based on market conditions and location needs.
• Gains understanding of the locations’ primary target customers and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company’s customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with customers to obtain feedback on product quality and service levels.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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